Food Service Supervisor

Ontario Trillium Foundation; Lake Country; On-site; CAD 42,000 - 56,000; Full time

Job summary

Tim Hortons in Lake Country, BC is hiring a shift supervisor to lead daily operations at our busy restaurant. You will supervise the team, schedule staff, and ensure high standards of service and hospitality.

You will train team members, react quickly to issues on shift, and maintain a positive, fast-paced work environment while delivering friendly guest experiences. Reporting to management, you will help optimize coverage during peak times and contribute to a welcoming, efficient store routine.

Qualifications

• Minimum 1 year supervisory experience in fast food services.
• Able to schedule staff and assign duties with direction.
• Leads by example and promotes respectful guest interactions.
• Provides ongoing training to improve operations.

Responsibilities

• React to issues during shifts.
• Report performance to restaurant leadership.
• Maintain an exciting and fun work environment.
• Assist in ensuring adequate coverage during busy periods.
• Perform multiple positions to maintain service levels.

Skills

Supervisory experience

Staff scheduling

Team leadership

Training

Job description

9950 Main Street, Lake Country, BC, V4V 1T7

Requirements

Previous supervisory experience (minimum 1 year) in fast food services industry

Schedules staff and assigns duties and provides ongoing, specific direction to team members

Leads by example and demonstrates the importance of treating every team member and guest with respect

Provides on-going and consistent training that positively impacts the overall operations

Reacts immediately to issues requiring attention during the shift

Reports to Restaurant Owner, General Manager, Manager and/or Assistant Manager on team member performance (positive or negative)

Encourages an exciting and fun work environment while motivating team members to meet goals

Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership

Company Information

Opportunity, flexibility and new challenges every day are just a few of the reasons you'll be happy you came on board. When you work at Tim Hortons, you'll feel right at home. It's a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We'd love for you to join the team. Because it's the people that make Tims, Tims. And we're looking for people like you.