Food & Beverage Supervisor - SPA

Dakota Dunes Resort; Saskatoon; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Shuttle service

Health benefits

Employee discounts

Professional development

Job summary

Dakota Dunes Thermal Spa is opening a new world-class wellness destination featuring indigenous themed thermal waters, spa rituals, and dining experiences. We seek a Food and Beverage Supervisor to lead a diverse team across Prairie Rose Kitchen, bar service, and Grab & Go areas, ensuring exceptional guest experiences and smooth daily operations.

Reporting to the F&B Manager, you will coach staff, manage shift-level performance, and uphold safety, cleanliness, and service standards in a

Qualifications

• Minimum 3 years’ experience in food and beverage, restaurant, café, or hospitality operations.
• Previous leadership or supervisory experience is preferred.
• Serve ItRight Saskatchewan (SIRS) certification is required.
• Knowledge of food safety and responsible alcohol service.

Responsibilities

• Provide day-to-day leadership and support to the F&B team.
• Coordinate servers, bartenders, bussers/food runners, and Grab & Go attendants.
• Support processes to ensure smooth service flow and shift organization.
• Maintain opening/closing duties and high guest service standards.
• Collaborate with culinary team on timing, shortages, and service recovery.
• Coach staff and provide practical support during peak periods.
• Ensure food safety, responsible alcohol service, and procedures are followed.

Skills

Leadership

Guest service

POS systems

Team coordination

Communication

Job description

NEW: Opening December2026, Dakota Dunes Thermal Spa

Dakota Dunes Thermal Spa is a world-classdestination featuring our NEW one of a kind INDIGENOUS themed THERMAL WATERSSPA that features expansive thermal waters, spa rituals, day spa services, andinspired food & beverage offerings. Our mission is to create anunforgettable guest journey that nurtures wellbeing, connection, and renewal.

Position Overview

The Dakota Dunes Thermal Spa is seeking a Foodand Beverage Supervisor to join our opening team.

Reporting to the Food and Beverage Manager, the F&B Supervisorwill provide hands-on leadership during assigned shifts and support the smoothdaily operation of Prairie Rose Kitchen, bar service, Red Willow Café (Grab& Go), and mingle areas. This role is ideal for someone who enjoys beingpresent on the floor, supporting a team, connecting with guests, and helpingcreate a positive and welcoming service environment.

Key Responsibilities

• Provideday-to-day leadership and support to the F&B team.
• Assistwith coordinating servers, bartenders, bussers/food runners, and Grab & Goattendants.
• Support smoothservice flow, staff breaks, and daily shift organization.
• Ensureopening and closing duties are completed.
• Maintainhigh standards of guest service, cleanliness, and presentation.
• Workcollaboratively with the culinary team on timing, quality, shortages, andservice recovery.
• Assist staffwith guest concerns and service recovery when needed.
• Supportthe onboarding, training, and coaching of team members.
• Ensureestablished food safety, responsible alcohol service, and operating proceduresare followed.
• Supportaccurate POS use, discounts, voids, complimentary items, cash handling, tipprocedures, and end-of-shift reporting.
• Ensure establishedfood safety, sanitation cleanliness standards, responsible alcohol service, andoperating procedures are followed.
• Monitorservice supplies and inventory and communicate product or supply needs to theF&B Manager.
• Assistwith receiving and organizing deliveries as required.
• Communicateimportant guest, staffing, or operational updates to the F&B Manager in atimely manner.
• Provideshift-level leadership when the F&B Manage is not on the floor.
• Monitorservice pace, table status, guest satisfaction, and team performance throughoutthe shift.
• Reportaccidents, hazards, equipment concerns, and other safety issues promptly.
• Coachemployees in real time and provide practical support during peak periods.
• Completeshift handovers, closing checks, cash/POS requirements, and incidentdocumentation as assigned.
• Ensure servicefeels attentive and polished while respecting the relaxed pace and atmosphereof a thermal spa.
• Guideguests through menus and confidently explain ingredients, dietary options,beverages, and spa appropriate recommendations.
• Encouragethoughtful upgrades and additional purchases without creating pressured salesexperience.
• Recognizeguest cues and adapt service style to individual needs.
• Supporttraining documentation, performance feedback, and operational improvement.
• Assistwith server, host, busser, and food-runner training and mock services.
• Participatein menu tastings and product knowledge training.

Qualifications

• Minimum 3years’ experience in food and beverage, restaurant, café, or hospitality operations.
• Previousleadership or supervisory experience is preferred.
• A genuinepassion for hospitality and creating positive guest experiences.
• Ability towork in a fast-paced environment and manage multiple priorities.
• Strong communication,organization, problem solving and teamwork skills.
• Familiaritywith POS systems and opening/closing procedures.
• Knowledgeof food safety and responsible alcohol service.
• Serve ItRight Saskatchewan (SIRS) certification.
• Safe FoodHandling Certification is an asset.
• WHMIScertification is preferred.
• First Aideand CPR certification is an asset.
• Minimum 19years of age.
• Ability towork flexible hours, including evenings, weekends, holidays, and on-call shiftsas required.

Compensation & Benefits

• Competitive salary commensurate with experience.
• Performance-based incentive program.
• Shuttle service is available from Saskatoon.
• Comprehensive health benefits and employee discounts.
• Professional development and advancement opportunities.

Join Our Team

Applicants must currently reside in theSaskatoon area; relocation may be considered from within Canada. If you are aninspiring leader ready to open and lead a premier destination spa experience,we invite you to apply online today.