Thermal Spa Attendant - SPA Saskatoon, SK

Dakota Dunes Resort; Saskatoon; Vor Ort; CAD 35.000 - 48.000; Vollzeit

Benefits dieser Stelle

Shuttle service from Saskatoon

Health benefits

Employee discounts

Professional development and career/op

Zusammenfassung

Dakota Dunes Resort inCanada is launching its new Thermal Spa and is seeking a friendly Thermal Spa Attendant to welcome guests, maintain safety, and ensure a relaxing atmosphere across pools, saunas, steam rooms, and outdoor areas.

You will monitor behavior, replenish amenities, assist with program schedules, and respond to guest needs with warm hospitality. The role requires flexibility to work evenings, weekends, and holidays.

Qualifikationen

• Experience in guest services or hospitality preferred.
• Spa or resort environment desired.
• Familiarity with reservation and POS systems is a plus.
• Strong organizational and communication skills.
• Ability to handle guest concerns professionally.

Aufgaben

• Welcome guests to thermal areas and explain experience.
• Monitor guest behaviour, cleanliness and safety in zones.
• Conduct scheduled inspections of pools, saunas, and other spaces.
• Replenish towels, water, and amenities, and remove used items.
• Maintain order in relaxation and guest-use spaces.
• Communicate safety or maintenance concerns to the proper department.
• Assist with closures, guest redirection, and reopening procedures.
• Address wet floors, hazards, and ensure clear pathways.
• Answer questions about experiences, rituals, amenities, dining, and wayfinding.
• Provide warm, unobtrusive hospitality and balance quiet spaces with social areas.
• Participate in training and safety drills.
• Assist with signage, amenities, and operational supplies.
• Monitor temperatures, occupancy, and hydration points.

Kenntnisse

Guest services

Hospitality experience

Attention to detail

Communication skills

Flexibility in hours

Tools

Reservation systems

POS systems

Jobbeschreibung

NEW: Opening December2026, Dakota Dunes Thermal Spa

Dakota Dunes Thermal Spa is a world-classdestination featuring our NEW one of a kind INDIGENOUS themed THERMAL WATERSSPA that features expansive thermal waters, spa rituals, day spa services, andinspired food & beverage offerings. Our mission is to create anunforgettable guest journey that nurtures wellbeing, connection, and renewal.

Position Overview

The Thermal Spa Attendant supports guests throughoutthermal areas while maintaining safety, cleanliness, amenities, guest flow, andthe intended atmosphere of Dakota Dunes Thermal Spa. This role acts as avisible wellness host in pools, saunas, steam rooms, relaxation areas, outdoorspaces, and other thermal zones while monitoring conditions and responding toguest needs.

Key Responsibilities

• Welcome and orient guestswithin thermal areas and explain the recommended hot-cold-rest experience inclear, non-medical language.
• Monitor guest behaviour,occupancy, noise levels, cleanliness, amenities, and general conditionsthroughout assigned zones.
• Conduct and document scheduledinspections of pools, saunas, steam rooms, relaxation spaces, pathways,showers, hydration points, and other assigned areas.
• Replenish towels, cups, water,and approved amenities and remove used items promptly.
• Maintain order and presentationin relaxation areas, furniture zones, and guest-use spaces.
• Communicate temperature,equipment, water quality, maintenance, or facility concerns immediately to theappropriate department.
• Support temporary closures,guest redirection, capacity controls, and reopening procedures when directed.
• Observe guests for signs ofdistress, unsafe behaviour, intoxication, slips, overheating, or other concernsand respond according to training.
• Enforce safety, occupancy,footwear, glass, food/beverage, photography, and conduct policies respectfullyand consistently.
• Initiate emergency responseprocedures, call for qualified assistance, and document incidents as required.
• Maintain clear pathways andpromptly address wet floors, ice, debris, damaged furniture, or other hazards.
• Never provide medicaladvice; direct health-related questions to appropriate professionals orestablished guidance.
• Protect the balance between quiet restorative spaces anddesignated social areas.
• Answer questions about experiences, rituals, amenities,dining, treatments, and wayfinding.
• Use warm, unobtrusive hospitality and recognize when guestswant assistance versus privacy.
• Support special thermal programming and rituals as trainedand assigned.
• Participate in training such as mock guest days, safetydrills, and rehearsals.
• Assist with setup and maintaining signage, amenities, relaxationspaces, and thermal operating supplies.
• Monitor operating temperatures, occupancy limits, inspectionroutines, amenity standards, towel/robe flows, hydration points, and escalationprotocols.

Qualifications

• Previousexperience in guest services, hospitality, front desk operations, retail, orcustomer service is considered an asset.
• Experiencein a spa, hotel, resort, wellness facility, or luxury service environment ispreferred.
• Familiaritywith reservation systems, point-of-sale systems, and payment processing is anasset.
• Strongorganizational skills and attention to detail.
• Ability tohandle guest concerns professionally and exercise sound judgement.
• Ability to manage multiple tasks in a busy guest-facing environment.
• Strongverbal and written communication skills.
• Ability towork flexible hours, including evenings, weekends, holidays, and peak operatingperiods as required.

Compensation & Benefits

• Competitive salary commensurate with experience.
• Performance-based incentive program.
• Shuttle service is available from Saskatoon.
• Comprehensive health benefits and employee discounts.
• Professional development and advancement opportunities.

Join Our Team

Applicants must currently reside in theSaskatoon area; relocation may be considered from within Canada. If you are an inspiring leader ready to open and lead a premier destination spa experience,we invite you to.