Food & Beverage Supervisor

Silver Hotel Group; Mississauga; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a vibrant and dynamic team as a Food & Beverage Supervisor at a leading hotel group. This exciting role involves overseeing F&B operations, ensuring exceptional guest experiences, and leading a passionate team. With a commitment to fun and respect, you will thrive in a fast-paced environment while building relationships with guests and corporate clients. The company values creativity and teamwork, offering numerous perks like education reimbursement, wellness credits, and hotel stay discounts. If you are ready to make a difference in the hospitality industry and grow your career, this opportunity is perfect for you!

Benefits

Education Reimbursement

RRSP Matching Program

Annual Wellness Credit

Team Member Referral Program

Leadership Development

Team Building Events

Culture of Recognition Program

Hotel Stay Discounts

Qualifications

• Experience in a unionized environment preferred.
• Strong track record in menu and service design.

Responsibilities

• Supervise F&B operations and ensure exceptional guest service.
• Direct and coordinate team members in banquets and outlets.

Skills

Guest Service

Leadership

Menu Costing

Food and Beverage Cost Controls

Communication Skills

Organizational Skills

Multi-tasking

Team Collaboration

Education

Post-secondary Food and Beverage/Hospitality/Culinary Education

Tools

Microsoft Excel

Microsoft Word

Microsoft Office

Microsoft Outlook

Job description

Food & Beverage (F&B) Supervisor

We are currently hiring for a Food & Beverage Supervisor. The F&B Supervisor is required to work closely with the entire Food and Beverage team to ensure a successful experience for our guests. This important position is responsible for supervising the F&B operations, which include outlets and banquets.

What We Offer

• Work with like-minded team members who are passionate about their work and keep things fun, every day!
• Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun!
• A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world.
• Education Reimbursement for you (and your children!)
• RRSP Matching Program
• Annual Wellness Credit
• Team Member Referral Program
• Leadership Development
• Team Building Events
• Culture of Recognition Program
• Hotel Stay Discounts

Key Responsibilities

• Provide personalized and exceptional guest service at every given opportunity.
• Responsible for directing, delegating, and coordinating the banquets and outlet's team members.
• Build guest relations with hotel guests, corporate clients, and travelers, and capture new opportunities to network/brand all hotel outlets.
• Responsible for quality control inspections, and service standards implementation/execution.
• To work closely with all employees and lead the team in service to ensure all meeting details, and function specifications are executed.
• Responsible for maintaining inventories, adequate par levels, and providing requisition of necessary products.
• Ensures the team members are aware of and follow all health and safety policies and procedures.
• Preparing for and facilitating meetings with employees and management.
• Responsible for maximizing seating occupancy and total covers while maintaining a high quality of service.
• Responsible for coaching, motivating, planning, and assisting team members on daily basis.
• Ensure staff is adhering to all hotel policies, procedures, and systems as per outlined in the departmental standards.
• Perform other duties as assigned.

What We are Looking for...

• Post-secondary Food and Beverage/Hospitality/culinary education preferred.
• Knowledge and experience with menu costing and food and beverage cost controls.
• Established relationships with local food and beverage suppliers an asset.
• Experience in a unionized environment preferred.
• Strong track record in menu and service design.
• Hands-on approach to training and a leadership style committed to developing and motivating the culinary team to attain a superior level of guest service.
• Strong communication and organizational skills with the ability to multi-task and work well under pressure.
• Ability to achieve deadlines while focusing on departmental/hotel fiscal results.
• Proficient in EXCEL, Microsoft Word/Office/Outlook.
• Ability to work cohesively with all team members in all departments.

Hilton Garden Inn Toronto Airport

The new Hilton Garden Inn Toronto Airport was built “green” from the ground up and is the first hotel in Canada to be accredited with LEED certification. Located close to a large number of businesses, this Toronto Airport hotel in Mississauga, Ontario, boasts a diverse selection of versatile meeting space. Restaurants, shopping, major attractions and sporting facilities are just a short drive from the Hilton Garden Inn.

About Us

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition.

The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.