Food & Beverage Supervisor - History

Live Nation; Old Toronto; On-site; CAD 35,000 - 55,000; Part time

Job summary

Join a dynamic team at a premier live entertainment venue as a Food & Beverage Supervisor. This role is crucial in ensuring exceptional service and operational excellence at HISTORY, a state-of-the-art venue in Toronto. You will lead a dedicated team, manage food and beverage operations, and enhance guest experiences during concerts and events. If you thrive in fast-paced environments and have a passion for hospitality and live events, this is the perfect opportunity to showcase your skills and make a significant impact in the entertainment industry.

Benefits

Generous vacation

Healthcare benefits

Retirement benefits

Employee discounts

Flexible scheduling

Qualifications

• 3+ years in food & beverage operations with a focus on service quality.
• Strong business aptitude and supervisory skills are essential.

Responsibilities

• Oversee 50+ F&B staff to maximize guest satisfaction and profitability.
• Ensure adherence to health and safety guidelines.

Skills

Food & Beverage Operations

Interpersonal Skills

Supervisory Experience

Coaching

Business Aptitude

Smart Serve Certification

Point of Sale Systems

Mixology/Cocktail Experience

Communication Skills

Event Management

Tools

Square

Yellow Dog

Job description

Food & Beverage Supervisor - History

Food & Beverage Supervisor - History

Apply locations Toronto, ON time type Part time posted on Posted 4 Days Ago job requisition id JR-75677

Job Summary:

Who are we?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries.

Who are you?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

The Role:

You will have the opportunity to be a part of a very special team for Live Nation’s Canadian venue, HISTORY. A state-of-the-art venue, with a capacity of up to 2,500 that hosts over 180 concerts and private events annually. YOU will play a big role in continuing to make this venue a Toronto staple.

This role reports directly into HISTORY’s Manager of Food and Beverage while overseeing 50+ F&B staff, aiding in conflict resolution, fulfilling the on-the-fly needs of both guests and employees, maximizing efficiency and profitability, all while learning and operating the Point of Sale and inventory management systems.

Responsibilities:

• Live and breathe HISTORY’s & Live Nation’s hospitality and service standards.
• Ability to run the venue floor, pivot and support staff as needed.
• Maximize guest satisfaction and venue profitability by ensuring that Food & Beverage services, outlets and operations are functioning in the most optimal manner possible.
• Maintain and strengthen F&B Staff service standards, engagement and training programs and various checklists and procedures.
• Support new hire onboarding and training, setting up new team members for ultimate success.
• Collaborate with Kitchen, Bar and lead receiver to ensure product knowledge, quality, consistency and speed of service standards are met.
• Assist Lead Receiver on placing appropriate orders for venue and maintain par levels.
• Support private event curation, execution and overall needs.
• Adhere to provincial regulated Health & Safety guidelines as per the Occupational Health & Safety Act (OHSA) as well as Live Nation’s global standards by liaising with internal and external stakeholders to promote a clean and safe work environment, using daily checklists.
• Perform other duties as required.

Qualifications:

• Must have 3+ years’ experience in food & beverage operations with a proven track record of leading a professional, efficient, high quality, service-oriented operation in a fast paced and demanding environment.
• Must have excellent interpersonal/relationship building skills.
• Must have supervisory, coaching and staff development experience.
• Must have a strong business aptitude.
• Must be Smart Serve Certified and at least 19 years of age or older.
• Must be able to work evenings, weekends and holidays as required.
• Knowledge of various spirits, beers, wines and champagnes. Extra points for mixology/cocktail experience.
• Experience using point of sales and inventory systems; Square & Yellow Dog experience an asset, but not required.
• Have an incredible ability to thrive in a fast-paced and high-volume environment while maintaining first-in-class hospitality and food & beverage experience.
• Strong communication skills, including listening skills and ability to communicate with guests and respond to inquiries.
• You’ve found the balance of being respectful and professional whilst being fun and jovial in a work environment.
• A passion for live events and desire to ensure every Fan's experience is exceptional!

Physical Requirements/Work Environment:

Sits for extended periods of time at a computer station or work desk; stands and walks often throughout the day; occasionally move about inside the office to access file cabinets, office machinery, etc.; uses hands and fingers to operate computers and office equipment for up to 8 hours each day; lifts up to 10 pounds regularly; exposed to typical office environment conditions and noise levels.

Employment Equity:

Live Nation Canada strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by provincial and/or federal law. Accommodation for candidates with disabilities are available on request during all aspects of the recruitment and selection process.

Hiring Practices:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

About Us

Recognized three years in a row by Great Place to Work and named one of People Magazine’s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry.

We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000.

There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.