Food & Beverage Attendant

Wickaninnish Inn; Tofino; On-site; CAD 25,000 - 30,000; Full time

Job summary

Wickaninnish Inn in Tofino, BC is seeking a Food & Beverage Attendant to join our Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure's World's Best Hotels.

You will lead by example, deliver personalized guest service, prepare and serve barista coffees, manage allergies, balance cash-outs, stock inventory, and support servers in a fast-paced fine dining environment. A valid Serving It Right is required.

Qualifications

• Exemplary guest service and a willingness to exceed guest expectations.
• General knowledge of food, wine, beer and spirits.
• Ability to work quickly and efficiently in a fast paced fine dining environment.
• Ability to lift and carry up to 30 lbs/13.6 kgs.
• Attention to detail and customer service.
• Professional and positive attitude in every aspect of the position.
• Consistent punctuality and dedication.
• A calm, polite and composed demeanor.
• Commitment to Wickaninnish Inn; Serving It Right credential.
• Ability to commit to the position for the agreed period.

Responsibilities

• Ensure efficient and personalized guest service meeting AAA 4 & 5 Diamond Standards is delivered at all times.
• Prepare and serve Barista style coffees.
• Describe food & beverages to The Pointe Restaurant standards.
• Ensure all allergies and dietary requests are managed.
• Preparation and cleanup of Driftwood Cafe and The Pointe Restaurant for ensuing shifts.
• Carry Room Service trays between buildings and to guest rooms (indoor/outdoor).
• Food running and complete menu knowledge.
• Use of Silverware Point of Sale system.
• Clearing and setting tables.
• Assisting servers in any way possible.
• Stocking and managing inventory levels.
• Work with appropriate food handling guidelines.
• Balancing of cash-outs.

Skills

Guest service

Multitasking

Communication skills

Attention to detail

Punctuality

Professional demeanor

Calm under pressure

Teamwork

Tools

Silverware POS system

Serving it Right

Job description

Join our Restaurant Team as a Food & Beverage Attendant, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure's World's Best Hotels.

The successful candidate must be able to lead, and be a role model for all operating standards and systems. Energy, passion, strong communication skills, and the ability to multi-task are necessary for this position. A commitment to continuous improvement is key.

We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.

This position is available year-round, as well as for seasonal terms and co-op/internship placements (May - October).

As a Food & Beverage Attendant You Will

• Ensure efficient and personalized guest service meeting AAA 4 & 5 Diamond Standards is delivered at all times.
• Prepare and serve Barista style coffees.
• Describe food & beverages to The Pointe Restaurant standards.
• Ensure all allergies and dietary requests are managed.
• Preparation and cleanup of Driftwood Cafe and The Pointe Restaurant for ensuing shifts.
• Carry Room Service trays between buildings and to guest rooms (indoor/outdoor).
• Food running and complete menu knowledge.
• Use of Silverware Point of Sale system.
• Clearing and setting tables.
• Assisting servers in any way possible.
• Stocking and managing inventory levels.
• Work with appropriate food handling guidelines.
• Balancing of cash-outs.

The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience.

Our Ideal Candidate Will Embody The West Coast Culture, While Still Being Committed To The Art Of Hospitality And Pursuit Of Excellence. They Will Have

• Exemplary guest service skills and a demonstrated willingness to exceed guest expectations.
• General knowledge of food, wine, beer and spirits.
• Ability to work quickly and efficiently in a fast paced fine dining environment.
• Ability to lift and carry up to 30 lbs/13.6 kgs.
• An appreciation for detail and customer service.
• Professional and positive attitude in every aspect of the position.
• Consistent punctuality and dedication.
• A calm, polite and composed demeanor.
• Commitment to the Wickaninnish Inn before any other employment.
• A valid Serving it Right.
• The ability to make a commitment to the position for a mutually understood and agreed upon period of time.

Salary/Wage:

$18.25 per hour