Café Server

Wickaninnish Inn; Tofino; On-site; CAD 25,000 - 29,000; Full time

Job summary

The Wickaninnish Inn in Tofino, BC invites a Café Server to join The Pointe Restaurant team, delivering personalized service that meets AAA 4 & 5 Diamond standards. You will prepare barista-style coffees, describe menu items, manage allergies, and help prep Driftwood Cafe for shifts in a supportive, equality-driven workplace.

Ideal candidates have restaurant serving experience, a keen customer-service focus, professionalism, punctuality, teamwork, and a Serving It Right certification, with a

Qualifications

• Previous restaurant serving experience.
• Serving It Right certification.
• Willingness to learn and grow with the service team.
• Customer service mindset with attention to detail.
• Punctual and professional demeanor.

Responsibilities

• Ensure efficient and personalized guest service meeting AAA 4 & 5 Diamond Standards is delivered at all times.
• Prepare and serve Barista style coffees.
• Describe food & beverages to The Pointe Restaurant standards.
• Ensure all allergies and dietary requests are managed.
• Assist with the preparation of Driftwood Cafe for ensuing shifts.
• Have knowledge of Silverware Point of Sale system.
• Stock and manage inventory levels.
• Work with appropriate food handling guidelines.
• Balance cash-outs.

Skills

Customer service

Attention to detail

Professionalism

Punctuality

Teamwork

Self-motivation

Food & beverage knowledge

Calm demeanor

Creativity

Education

Serving It Right certification

Job description

Join our Restaurant Team as a Café Server, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure’s World’s Best Hotels.

We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.

As a Café Server You Will

• Ensure efficient and personalized guest service meeting AAA 4 & 5 Diamond Standards is delivered at all times.
• Prepare and serve Barista style coffees.
• Describe food & beverages to The Pointe Restaurant standards.
• Ensure all allergies and dietary requests are managed.
• Assist with the preparation of Driftwood Cafe for ensuing shifts.
• Have knowledge of Silverware Point of Sale system.
• Stock and manage inventory levels.
• Work with appropriate food handling guidelines.
• Balance cash-outs.

The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience.

Our Ideal Candidate Will Embody The West Coast Culture, While Still Being Committed To The Art Of Hospitality And Pursuit Of Excellence. They Will Have

• The willingness to learn and be constantly challenged to grow with the service team.
• Previous restaurant serving experience.
• An appreciation of customer service and attention to detail.
• Professionalism and positive attitude in every aspect of the position.
• Consistent punctuality and dedication.
• The ability to successfully work alone and/or in a team environment.
• Self-motivation to continually advance your knowledge about our food and beverage offerings.
• A calm, polite and approachable demeanour.
• A desire to contribute exciting and innovative ideas towards the ongoing improvement of The Pointe Restaurant and the Wickaninnish Inn as a whole.
• A valid Serving it Right certification.
• The ability to make a commitment to the position for a mutually understood and agreed upon period of time.

Salary/Wage: $18.25 per hour