Food and beverage service manager

Smiley's Family Restaurant & Lounge; Strathmore; Sur place; CAD 45 000 - 65 000; Plein temps

Résumé du poste

Smiley's Family Restaurant & Lounge in Strathmore, Alberta, is seeking an experienced restaurant supervisor/manager to oversee daily operations, manage staff, and ensure service quality.

The role involves budgeting, menu pricing, health and safety compliance, marketing collaboration, and event management for catering and facility use. English required; 2–3 years of experience; on-site rural setting.

Qualifications

• Secondary (high) school graduation certificate.
• 2 years to less than 3 years of experience in restaurant operations.

Responsabilités

• Evaluate daily operations
• Modify food preparation methods and menu prices according to the restaurant budget
• Monitor staff performance
• Recruit staff
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Manage events

Connaissances

Staff supervision

Staff recruitment

Staff training

Customer service

Budgeting

Formation

Secondary (high) school graduation certificate

Description du poste

OVERVIEW

LANGUAGES

English

EDUCATION

• Secondary (high) school graduation certificate

EXPERIENCE

2 years to less than 3 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

WORK SETTING

• Rural area

RESPONSIBILITIES

TASKS

• Evaluate daily operations
• Modify food preparation methods and menu prices according to the restaurant budget
• Monitor staff performance
• Recruit staff
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Manage events

SUPERVISION

• 5-10 people