Food services manager

Kibbi Technologies Inc.; Redwater; On-site; CAD 52,000 - 70,000; Full time

Job summary

Kibbi Technologies Inc. in Alberta seeks an experienced operations manager to lead a team of 16–20 staff. You will monitor revenues to control labour costs, plan daily operations, recruit and schedule staff, supervise and train, and implement service procedures in a fast-paced environment.

The role requires 3–5 years of experience, a secondary school certificate, and excellent communication. You will balance cash, manage inventory, negotiate with suppliers, and address customer concerns while

Qualifications

• 3 years to less than 5 years of experience in a supervisory or operations role.
• Experience supervising staff and planning daily operations.
• On-site work required with strong customer service focus.

Responsibilities

• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Negotiate arrangements with suppliers for food and other supplies
• Address customers' complaints or concerns
• Provide customer service

Skills

Attention to detail

Excellent oral communication

Excellent written communication

Team player

Dependability

Efficient interpersonal skills

Flexible

Organized

Reliability

Client focus

Education

Secondary (high) school graduation certificate

Job description

OVERVIEW

LANGUAGES

• English

EDUCATION

• Secondary (high) school graduation certificate

EXPERIENCE

• 3 years to less than 5 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

TASKS

• Monitor revenues to determine labour cost


• Monitor staff performance


• Plan and organize daily operations


• Recruit staff


• Set staff work schedules


• Supervise staff


• Train staff


• Determine type of services to be offered and implement operational procedures


• Balance cash and complete balance sheets, cash reports and related forms


• Conduct performance reviews


• Cost products and services


• Organize and maintain inventory


• Negotiate arrangements with suppliers for food and other supplies


• Address customers' complaints or concerns


• Provide customer service

SUPERVISION

• 16-20 people

ADDITIONAL INFORMATION

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment


• Work under pressure


• Tight deadlines


• Repetitive tasks


• Attention to detail


• Combination of sitting, standing, walking


• Standing for extended periods

PERSONAL SUITABILITY

• Accurate


• Client focus


• Dependability


• Efficient interpersonal skills


• Excellent oral communication


• Excellent written communication


• Flexibility


• Organized


• Reliability


• Team player