food and beverage service manager

Sunshine Village Ski & Snowboard Resort; Banff; On-site; CAD 50,000 - 70,000; Full time

Job summary

Sunshine Village Ski & Snowboard Resort seeks a Mid-Senior Level Manager to oversee and enhance daily operations in a fast-paced recreational facility environment. Responsibilities include budget development, staff supervision, and ensuring exceptional customer service. Candidates should have a secondary school diploma and 2-3 years of relevant experience.

Benefits

On-site amenities

Staff accommodation available

Qualifications

• 2 years to less than 3 years of experience.
• Secondary school graduation certificate required.
• Mid-senior level role.

Responsibilities

• Develop budget and evaluate daily operations.
• Supervise and train staff, address customer complaints.
• Ensure compliance with health and safety regulations.

Skills

Attention to detail

Team player

Flexibility

Client focus

Excellent oral communication

Education

Secondary (high) school graduation certificate

Tools

MS Excel

MS Office

MS Outlook

MS Word

Job description

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Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Staff accommodation available
  
  

Responsibilities

Tasks

• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Modify food preparation methods and menu prices according to the restaurant budget
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
  
  

Supervision

• Staff in various areas of responsibility
  
  

Experience and specialization

Computer and technology knowledge

• MS Excel
• MS Office
• MS Outlook
• MS Word
  
  

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Attention to detail
• Standing for extended periods
  
  

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
  
  

Benefits

Other benefits

• On-site amenities
• Other benefits
  
  

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

• Supports newcomers and/or refugees with foreign credential recognition
  
  

Support for Indigenous people

• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Recreational Facilities

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