FOH Selling Supervisor

Brobston Group; Richmond; On-site; CAD 42,000 - 52,000; Full time

Job summary

Brobston Group in Richmond, BC, is seeking a Selling Supervisor who will lead by example on the sales floor, coach the team, and help drive store objectives.

You will focus on sales targets, clienteling, promotions, merchandising, and customer experience, while managing cash and supporting recruitment and policy compliance.

Qualifications

• Retail supervisory or similar industry experience; fashion awareness is a plus.
• Strong leadership, communication, planning, prioritization, and time-management skills.
• Demonstrated business acumen and ability to build positive working relationships.
• Ability to work a flexible schedule, stand and move for extended periods, and lift or climb up to 30 pounds.

Responsibilities

• Coach, mentor, and develop team members while monitoring sales targets, KPIs, and performance.
• Sell, implement clienteling strategies, and deliver a consistent customer experience.
• Support promotional activities, merchandising, inventory control, and customer concern resolution.
• Supervise cash transactions and register balancing, participate in recruitment, and ensure policy compliance.

Skills

Leadership

Communication

Planning

Prioritization

Time management

Flexible schedule

Physical stamina

Job description

Summary

The Selling Supervisor supports store leadership by driving sales performance, customer satisfaction, and team development. This role leads by example on the sales floor, coaches team members, and helps execute business objectives.

Responsibilities

• Coach, mentor, and develop team members while monitoring sales targets, KPIs, and performance.
• Sell, implement clienteling strategies, and deliver a consistent customer experience.
• Support promotional activities, merchandising, inventory control, and customer concern resolution.
• Supervise cash transactions and register balancing, participate in recruitment, and ensure policy compliance.

Requirements

• Retail supervisory or similar industry experience; fashion awareness is a plus.
• Strong leadership, communication, planning, prioritization, and time-management skills.
• Demonstrated business acumen and ability to build positive working relationships.
• Ability to work a flexible schedule, stand and move for extended periods, and lift or climb up to 30 pounds.