Selling Supervisor

Brobston Group; Richmond; On-site; CAD 42,000 - 65,000; Full time

Job summary

Brobston Group is seeking a Selling Supervisor to join our store leadership team in a dynamic retail environment. You will coach and develop sales associates, drive performance metrics, and contribute to a collaborative team culture.

A strong emphasis on clienteling and selling will be part of your daily routine. You will mentor staff, lead sales events, ensure a consistent customer experience, and support merchandising, inventory control, and compliance with policies and safety regulations.

Qualifications

• Retail supervisory or similar industry experience.
• Excellent leadership, communication, planning, prioritization, and time management skills.
• Demonstrated business acumen and a track record of building positive working relationships.
• Ability to work a flexible schedule, operate a register, remain mobile for extended periods, and lift or climb up to 30 pounds.

Responsibilities

• Coach, mentor, and develop team members while monitoring sales targets, KPIs, and performance metrics.
• Lead by example in selling behaviors and spend approximately half of work time selling and implementing clienteling strategies.
• Deliver a consistent customer experience, execute sales events, and address or eliminate customer concerns.
• Support merchandising, inventory control, cash handling, recruitment, training, and compliance with company policies and safety regulations.

Skills

Leadership

Communication

Planning

Time Management

Prioritization

Business Acumen

Relationship Building

Flexibility

Retail Operations

Job description

Summary

The Selling Supervisor is a member of the store leadership team, driving sales performance and customer satisfaction while supporting daily business objectives. This role coaches and develops sales associates, monitors performance metrics, and contributes to a collaborative and inclusive team environment.

Responsibilities

• Coach, mentor, and develop team members while monitoring sales targets, KPIs, and performance metrics.
• Lead by example in selling behaviors and spend approximately half of work time selling and implementing clienteling strategies.
• Deliver a consistent customer experience, execute sales events, and address or eliminate customer concerns.
• Support merchandising, inventory control, cash handling, recruitment, training, and compliance with company policies and safety regulations.

Requirements

• Retail supervisory or similar industry experience.
• Excellent leadership, communication, planning, prioritization, and time management skills.
• Demonstrated business acumen and a track record of building positive working relationships.
• Ability to work a flexible schedule, operate a register, remain mobile for extended periods, and lift or climb up to 30 pounds.