Job Summary
The Fleet Supervisor is responsible for the safe, efficient, and cost-effective operation of the company’s transportation fleet. This role oversees fleet maintenance, dispatch operations, driver performance, and regulatory compliance while ensuring on-time delivery and high customer service standards. The position plays a critical role in optimizing logistics performance, controlling costs, and maintaining a strong safety culture.
Job Description
Key Accountabilities
Fleet Management & Maintenance
- Oversee the condition, availability, and performance of all trucks and trailers
- Schedule and track preventive maintenance, inspections, and repairs
- Coordinate emergency breakdown support and towing services
- Manage relationships with maintenance contractors and service vendors
- Monitor fuel truck service schedules and fleet utilization
- Ensure all vehicles meet regulatory, safety, and compliance standards
- Maintain accurate fleet records including service logs, inspections, and registrations
Logistics & Dispatch Coordination
- Plan and assign daily delivery routes to maximize efficiency and service levels
- Coordinate dispatch schedules for deliveries and pickups based on production and customer demand
- Track shipments and ensure on-time delivery performance
- Adjust routes in real time to address delays, traffic, or operational disruptions
- Collaborate closely with warehouse, production, and customer service teams
Driver Supervision & Performance Management
- Supervise, schedule, and support drivers to meet operational requirements
- Conduct driver training on safety, compliance, and company procedures
- Monitor driver performance, attendance, and productivity
- Enforce company policies, safety standards, and driving regulations
- Lead incident investigations including accidents, delays, and violations
Safety & Compliance
- Ensure compliance with DOT, OSHA, and company safety standards
- Enforce all company safety policies and procedures without exception.
- Conduct regular safety meetings, audits, and inspections
- Maintain driver logs, ELD compliance, and inspection documentation
- Investigate accidents and implement corrective and preventive actions
- Promote and reinforce a strong, proactive safety culture
- Immediately report and investigate incidents.
Delivery Execution & Customer Service
- Ensure accurate and timely delivery of goods
- Resolve delivery issues, damages, and customer concerns
- Coordinate special deliveries, urgent shipments, and returns
- Maintain high service levels through clear communication with customers and internal teams
Cost Control & Reporting
- Monitor and manage transportation costs including fuel, maintenance, and overtime
- Identify opportunities to improve efficiency and reduce waste
- Prepare daily and weekly reports on fleet performance and KPIs
- Track and analyze key metrics to drive continuous improvement
Administrative & Operational Support
- Support audits and compliance requirements.
- Maintain supplies for drivers (safety supplies, truck fluids, etc.).
- Participate in Lean initiatives and standardization efforts.
- Perform additional duties as assigned to support plant operations.
Key Performance Indicators (KPIs)
- On-time delivery performance
- Fleet availability and downtime
- Maintenance compliance rate
- Fuel efficiency and cost per mile
- Safety incidents and accident rate
- Driver productivity and attendance
Qualifications
Minimum Requirements
- High School Diploma or equivalent
- 3+ years experience in transportation, logistics, or fleet supervision
- Strong knowledge of fleet maintenance and trucking operations
- Understanding of DOT regulations and safety compliance requirements
- Proficiency in dispatch, logistics, and reporting systems
- Previous leadership or team lead experience
- Ability to lift up to 40 lbs
- Ability to work in a fast-paced, dynamic environment
- Reliable attendance and schedule adherence
Preferred Qualifications
- Experience in metals or industrial manufacturing environment
- Familiarity with fleet systems (e.g., BigRoad, Fleet complete)
- First Aid / CPR certification
Key Competencies
- Operational execution and prioritization
- Attention to detail and accuracy
- Proven leadership, communication, and team management skills
- Cross-functional communication
- Strong problem-solving ability with sound decision-making under pressure
- Safety mindset and accountability
Benefits Overview
We offer competitive company benefits to eligible positions, such as :
Medical, Dental, Vision Insurance
Life Insurance and Disability
Voluntary Wellness Programs
401(k) and RRSP programs with Company Match
Paid Vacation and Holidays
Tuition Reimbursement
And more!
Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.