Fleet Manager

Bison Transport Inc.; Mississauga; On-site; CAD 85,000 - 115,000; Full time

Benefits offered by this job

Wellness program

Extracurricular sports teams

Coaching & training

Healthy work-life balance

Job summary

Bison Transport Inc. is seeking a Fleet (Driver) Manager in Mississauga to lead a fleet of 60–75 tractors and related drivers. You will monitor performance, coach drivers, and partner with multiple teams to improve safety, efficiency, and service levels.

Ideal candidates bring transportation industry experience, strong leadership and communication, and a hands-on approach to prioritizing tasks in a fast-paced environment. Shift is Mon–Fri, 08:00–17:00 ET.

Qualifications

• Experience in transportation or logistics required.
• Strong leadership abilities with coaching and development focus.
• Excellent communication and relationship-building skills.
• Ability to prioritize in a fast-paced environment and organize workflows.
• Proven ability to support driver retention and customer service.
• Decision-making skills to assess situations quickly and act.

Responsibilities

• Lead, coach, and support an assigned fleet of drivers and 60–75 tractors.
• Build and maintain relationships with drivers through regular communication and coaching.
• Maximize fleet utilization by managing driver availability and assignments.
• Manage driver performance in line with policies and safety standards.
• Investigate and resolve issues across customer service, dispatch, and operations.
• Ensure payroll accuracy for assigned drivers.
• Collaborate with Dispatch, Planning, Maintenance, and Driver Services.
• Support driver retention by addressing concerns and promoting engagement.
• Ensure dispatch and fleet management activities are completed accurately and on time.

Skills

Leadership

Communication

Prioritization

Organization

Driver retention

Customer service mindset

Decision-making

TMS proficiency

Dispatch software

Microsoft Office

Tools

TMS

Dispatch software

Microsoft Office Suite

Job description

As a Fleet (Driver) Manager, you will be accountable for the overall productivity and performance of your assigned drivers and tractors. This will be accomplished through ongoing review of key performance indicators, followed by active participation in strategies to positively affect results. You will also expected to be a leader by providing direction and support on a day to day basis.

Specific Responsibilities include:

• Lead, coach, and support an assigned fleet of drivers and 60–75 tractors to achieve operational, safety, and performance objectives.
• Build and maintain strong working relationships with drivers through regular communication, coaching, and performance discussions.
• Maximize fleet utilization by managing driver availability, equipment assignments, maintenance scheduling, and minimizing downtime.
• Manage driver performance in accordance with company policies, procedures, safety standards, and compliance requirements.
• Investigate and resolve driver, customer service, dispatch, planning, maintenance, and operational issues in a timely and effective manner.
• Ensure payroll accuracy for assigned drivers.
• Collaborate with Dispatch, Planning, Maintenance, Driver Services, and other departments to optimize fleet performance and driver satisfaction.
• Support driver retention efforts by proactively addressing concerns, fostering engagement, and promoting a positive driver experience.
• Ensure all dispatch and fleet management activities are completed accurately and in a timely manner.

Our Ideal Candidate will possess:

• Experience in the transportation, logistics, or trucking industry is required.
• Strong leadership skills with the ability to mentor, coach, and develop professional drivers.
• Excellent communication skills.
• Ability to effectively prioritize competing demands in a fast-paced operational environment.
• Strong organizational skills with a clear sense of urgency about planning and executing work.
• Proven ability to build positive employee relationships and support driver retention initiatives.
• Strong customer service mindset with the ability to balance driver needs and business objectives.
• Strong decision-making skills with the ability to assess situations quickly and take appropriate action.
• Proficiency with transportation management systems (TMS), dispatch software, Microsoft Office Suite, and other fleet management technologies.

Shift: Monday to Friday, 08:00 - 17:00 ET.

This job is classified under NOC Code: 14405.

Why Bison:

• Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
• Dispersed work environments that promote a healthy work-life balance
• Meaningful and impactful work and projects with an essential service provider
• Join our engaging Wellness Program & extracurricular sports teams

About Bison:

• Celebrating over 50 years in Business
• Active in giving back through Corporate Social Responsibility and Charitable Giving
• Committed to environmental sustainability

Bison Transport is committed to Diversity and Inclusion in the Workplace.