Fleet Maintenance Planner | Customer Service & WOs

Finning; Edmonton; On-site; CAD 55,000 - 75,000; Full time

Job summary

Finning Canada is seeking a Customer Fleet Coordinator in Edmonton to lead the proactive maintenance planning for our contract customers, from start to finish, including monitoring machine hour use, MCO setup, and coordinating parts and service requests.

You will work with Customer Fleet Advisors and branch Service Planners to ensure on-time delivery, accurate invoicing, and continuous process improvement, while training teammates as needed.

Qualifications

• Grade 12 education at a minimum.
• Post-secondary education in a related discipline considered an asset.
• Previous office or administrative experience considered an asset.

Responsibilities

• Opening work requests, requesting parts, partnering with customer facing roles to have services completed within on-time delivery parameters.
• Invoicing of completed jobs within LLTI target timelines
• Monitoring machine usage
• Training and support of other team members as required.

Skills

Attention to detail

Prioritization

Safety culture

Self-motivation

Team player

Organization

Communication

Education

Grade 12 education

Post-secondary education asset

Office/administrative experience asset

Tools

Infor M3

Salesforce

CAT applications

SIS

VisionLink

Job description

Finning Canada is seeking a Customer Fleet Coordinator in Edmonton to lead the proactive maintenance planning for our contract customers, from start to finish, including monitoring machine hour use, MCO setup, and coordinating parts and service requests.

You will work with Customer Fleet Advisors and branch Service Planners to ensure on-time delivery, accurate invoicing, and continuous process improvement, while training teammates as needed.