Fishing Outfitter

Bass Pro Shops; Vancouver; On-site; CAD 25,000 - 28,000; Full time

Benefits offered by this job

Discounts

Fun work environment

Competitive wages

Excellent benefits

Career growth

Bass Pro Cares

Job summary

Bass Pro Shops in Vancouver is seeking a Retail Outfitter to join a team delivering legendary customer service and expert product knowledge. You will help customers select gear that fits their needs and share outdoors know-how.

The role emphasizes flexibility, strong communication, merchandising, and collaboration across store departments, with opportunities for growth and a supportive benefits package.

Qualifications

• Experience in a sales or service environment preferred.
• High school diploma or equivalent preferred.
• Ability to evaluate customers’ needs and make recommendations.
• Ability to provide superior customer service and exceed customer’s expectations.
• Knowledge of Bass Pro Shops & Cabela’s products is an asset.

Responsibilities

• Provide legendary customer service by assisting customers in making buying decisions by identifying and evaluating customers’ needs, and making product recommendations based off of this analysis.
• Promote various company programs and promotions.
• Maintain visual presentation standards including in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed.
• Respond to and resolve customer issues by using good judgment and logic in solving problems and making decisions within the job scope.
• Assist in other areas of the store when business needs dictate.

Skills

Customer service

Sales experience

Product knowledge

Problem solving

Communication

Education

High school diploma or equivalent

Job description

Summary

Reporting to the Group Sales Manager, a Retail Outfitter will work within a team to create a world class shopping experience by providing legendary customer service and exceptional product knowledge to every customer.

Responsibilities

• Provide legendary customer service by assisting customers in making buying decisions by identifying and evaluating customers’ needs, and making product recommendations based off of this analysis
• Promote various company programs and promotions
• Maintain visual presentation standards including in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed
• Respond to and resolve customer issues by using good judgment and logic in solving problems and making decisions within the job scope
• Assist in other areas of the store when business needs dictate
• Demonstrate a passion for the outdoors by maintaining knowledge of trends and emerging technologies that relate to the outdoor lifestyle
• Assist in other areas of the store when business needs dictate

Qualifications

• One or more years’ experience in a sales or service environment is preferred
• High school diploma or equivalent is preferred
• Ability to evaluate customers’ needs and make recommendations based on needs
• Ability to provide superior customer service and exceed customer’s expectations
• Ability to use good judgment and logic
• Experience in a related field or outdoor lifestyle
• Knowledge of Bass Pro Shops & Cabela’s specific products is an asset

Starting Pay Rate: $18.25 - $20.25

Bass Pro Shops & Cabela’s welcomes applications from people with disabilities.

Accommodations are available upon request during the assessment and selection process.

Benefits

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Fun work environment
• Competitive wages
• Excellent benefits
• Unlimited career advancement opportunities
• Bass Pro Cares Fund

Bass Pro Shops