Fish Department Lead & Customer Service Coach

Farm Boy Inc.; Ottawa; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefit program

10% discount on in-store purchases

On-the-job training

Job summary

A Canadian grocery chain in Ottawa is seeking a dedicated supervisory team member to enhance customer service and operational excellence. Applicants should be passionate about delivering quality customer experiences and possess a post-secondary business education along with at least 1 year of leadership experience. The role includes supporting team development, executing departmental strategies, and maintaining a safe and clean shopping environment. A dynamic schedule and fluency in English are necessary, with French as an asset. Comprehensive benefits and a discount on purchases are included.

Qualifications

• Minimum 1 year of supervisory or management experience in a customer-focused role.
• Ability to thrive in a fast-paced environment while managing priorities.
• Fluency in English; French skills are an asset.

Responsibilities

• Deliver engaging customer service reflecting the company's commitment to quality.
• Assist the Department Manager in executing strategies and achieving goals.
• Lead team huddles to share goals and recognize achievements.

Skills

Customer service

Leadership

Organization

Analytical skills

Communication

Flexibility

Education

Post-secondary program in business

Job description

A Canadian grocery chain in Ottawa is seeking a dedicated supervisory team member to enhance customer service and operational excellence. Applicants should be passionate about delivering quality customer experiences and possess a post-secondary business education along with at least 1 year of leadership experience. The role includes supporting team development, executing departmental strategies, and maintaining a safe and clean shopping environment. A dynamic schedule and fluency in English are necessary, with French as an asset. Comprehensive benefits and a discount on purchases are included.