Bakery Department Lead — Service & Operations

Farm Boy Inc.; Ottawa; On-site; CAD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefit program

10% discount on in-store purchases

On-the-job training

Job summary

A leading fresh grocery retailer in Ottawa is looking for a passionate team leader to ensure exceptional customer service and operational excellence. The role includes managing a dynamic team, supporting daily operations, and fostering a positive shopping experience while meeting performance goals. Candidates should have at least one year of management experience and a business-related education. A flexible schedule is required, and bilingualism is an asset. This role offers comprehensive benefits and growth opportunities within a diverse workplace.

Qualifications

• Minimum of 1 year of supervisory or management experience in a similar role.
• Ability to thrive in a fast-paced, dynamic environment.
• Fluency in English; French language skills considered an asset.

Responsibilities

• Deliver exceptional customer service and operational excellence.
• Support team development through training, coaching, and motivation.
• Promote compliance with food safety and health regulations.
• Manage inventory and administrative support tasks.

Skills

Customer service excellence

Team leadership

Organizational skills

Analytical skills

Communication skills

Flexibility in schedule

Education

Post-secondary program in business

Job description

A leading fresh grocery retailer in Ottawa is looking for a passionate team leader to ensure exceptional customer service and operational excellence. The role includes managing a dynamic team, supporting daily operations, and fostering a positive shopping experience while meeting performance goals. Candidates should have at least one year of management experience and a business-related education. A flexible schedule is required, and bilingualism is an asset. This role offers comprehensive benefits and growth opportunities within a diverse workplace.