Customer Experience Champion - Retail Service Pro

Farm Boy Inc.; Ottawa; On-site; CAD 35,000 - 45,000; Full time

Benefits offered by this job

Comprehensive benefit program

10% discount on in-store purchases

On-the-job training

Opportunities for internal promotions

Job summary

A leading grocery retailer in Ottawa is seeking a full-time team member to deliver outstanding customer service and maintain a welcoming environment. The ideal candidate has a genuine passion for customer service, flexible scheduling availability, and the ability to work collaboratively. The retailer offers comprehensive benefits, including a discount on purchases and growth opportunities. Join a diverse team committed to exceptional service and community engagement.

Qualifications

• Genuine passion for delivering engaging and exceptional customer service.
• Retail experience is considered an asset; an equivalent combination of education and experience will also be considered.
• Ability to work independently with attention to detail.
• Collaborative, team-oriented approach with strong communication skills.
• Flexibility to work a dynamic schedule including evenings, weekends, and holidays.
• Fluency in English; French language skills considered an asset.

Responsibilities

• Deliver warm, confident, and engaging customer service.
• Package, stock, and rotate merchandise on display counters and shelves.
• Maintain clean, safe, and organized work and storage areas.
• Follow all corporate policies and procedures.
• Support fellow team members as needed.

Skills

Customer service

Attention to detail

Communication skills

Teamwork

Organization

Job description

A leading grocery retailer in Ottawa is seeking a full-time team member to deliver outstanding customer service and maintain a welcoming environment. The ideal candidate has a genuine passion for customer service, flexible scheduling availability, and the ability to work collaboratively. The retailer offers comprehensive benefits, including a discount on purchases and growth opportunities. Join a diverse team committed to exceptional service and community engagement.