Financial Services Supervisor - Lead Frontline Team

Conexus Venture Capital Inc.; Regina; Hybrid; CAD 57,000 - 71,000; Full time

Benefits offered by this job

Preferred banking rates

Vacation benefits

Competitive benefits package

Pension matching

Job summary

Conexus is hiring a Financial Services Supervisor in Regina to lead a team of frontline representatives, delivering world-class member experiences. You will recruit, coach, and empower staff to achieve departmental goals.

With experience in branch operations and customer service, you will review performance, manage budgets, and contribute to strategic targets. Competitive salary included.

Qualifications

• Leadership experience in a banking/retail context.
• Ability to coach and develop frontline staff.
• Proven track record of handling member issues and complaints.

Responsibilities

• Lead a team of Financial Services Representatives (tellers)
• Help the team achieve personal, departmental, and organizational goals
• Provide regular observational coaching, assist with goal setting, and conduct performance reviews

Skills

Leadership

Customer service

Coaching

Performance reviews

Team management

Job description

Conexus is hiring a Financial Services Supervisor in Regina to lead a team of frontline representatives, delivering world-class member experiences. You will recruit, coach, and empower staff to achieve departmental goals.

With experience in branch operations and customer service, you will review performance, manage budgets, and contribute to strategic targets. Competitive salary included.