Financial Services Manager

Fraserway RV LP; Bedford; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Career Growth Opportunities

Healthcare Benefits

RRSP Matching

Employee/Family Bursary

Discounts on RV Purchases

Job summary

Fraserway RV Halifax is seeking a highly motivated Financial Services Manager to oversee all aspects of financial service sales within the Business Office. You will work closely with Sales and Service to maximize profitability and deliver exceptional customer experiences.

In this full-time, regular role, you will promote extended service agreements, financing options, and related products, while negotiating terms with financial institutions and maintaining accurate reports.

Qualifications

• Secondary education or related experience required.
• Business/Finance experience is preferred.
• RV industry experience is an asset.
• Proficiency in “Customer Service First”.

Responsibilities

• Adhere to Fraserway RV mission, vision and values.
• Generate revenue through the Business Office by promoting and selling financial products and after-market items.
• Promote extended service agreements, financing, tires, and credit life/health plans.
• Monitor vehicle transactions and maintain accurate records across IDS and F&I systems.
• Disclose all options, programs, and terms to customers.
• Coordinate with all departments and external financial partners professionally.
• Negotiate terms with financial institutions.
• Develop incentives for staff to sell insurance and financing.
• Assist clients with product/service inquiries under F.S.O. control.
• Manage payments, deposits, taxes, and related financial variables.
• Foster a positive work environment and ensure warranty documentation is complete.
• Schedule and organize vehicle deliveries; prepare monthly reports.
• Perform other duties as directed by the General Manager.

Skills

Sales aptitude

Flexible hours

Honesty and integrity

Pleasant personality

Detail oriented

Education

Secondary education or related experience

Job description

We are looking for a highly motivated, enthusiastic team player to join our Halifax, NS Dealership as aFinancial Services Manager. This is aFull Time, Regular position .

The Financial Services Manager is primarily responsible for overseeing all aspects of financial service sales, while working closely with customers and with the Sales and Service Departments to ensure the profitability and success of the Business Office, The Financial Services Manager is expected to consistently display and model the values and mission of the company.

CORE COMPETENCIES:

• Aptitude for sales
• Able to work Flexible hours
• Honesty and integrity
• Pleasant personality
• Detail oriented

JOB DUTIES:

• Adhere to the company Mission, Vision & Values
• Generate revenue through the Business Office by ethically promoting and selling products for both financial and after-market items for clients to consider in their buying decision
• Promote extended service agreements, financing, tire replacement and credit life, accident and health insurance plans to customers
• Monitor all retail, and to a lesser extent, wholesale sales transaction through IDS and F&I Point by capping, uncapping, vehicle identification number input on trades, lot location, GL location, vehicle status, delivery date co-ordination, assigning trade-in vehicle stock numbers and odometer verification input
• To fully disclose all vehicle options, programs, financial arrangements, taxes and F.S.O. products and all monies terms and conditions associated with them
• Communicate with all departments within the dealership as well as insurance companies, financial companies and after-market companies associated with the Fraserway in a professional manner
• Negotiate terms & conditions with financial institutions
• Promote, train and develop a positive, harmonized, winning relationship with all Sales Managers and sales staff in order to maximize efficiency and profitability
• Develop incentives for salespeople to sell insurance and financing in accordance with dealership policies
• Assist all client concerns or desires in regard to the products or services under F.S.O. control, as well as providing the customer with the correct direction for those items outside the direction of the Business Office Manager.
• Controlling all financial variables regarding clients, financial institutions, manufacturers’ rebates, dealer promotions, Federal and Provincial taxes and regulations. Ensuring complete payment for all sold vehicles. Managing all forms of payments or deposit
• Fostering a positive work environment for all those working under the direction of the F.S.O. Correctly providing all clients with their manufacturer’s warranty information and ensuring all relative warranty forms or documents to be complete (verify all documents for correct titles, taxes and lien information)
• Schedule & organize delivery of units
• Prepare monthly reports and distribute to dealer
• Any other items, as directed by the General Manager

REQUIREMENTS:

• Secondary education and or related experience
• Business/Finance experience is required (experience from one of the following areas is acceptable: agriculture, marine, automotive, insurance, financing, and banking).
• Experience working within RV industry is an asset.
• Proficiency in “Customer Service First “
• Additional experience is provided by the dealership.

Salary:Commission Based role.

About Fraserway RV

Since 1969, Fraserway RV, as a family venture, has been driven by a simple goal - to anticipate, exceed, and earn lifelong trust from our customers. Decades of RVing experience has shaped us to become Canada’s sole coast-to-coast RV Sales & Rentals Dealer and we are looking for the best to join our team for our ongoing growth journey.

We’re proud to have been recognized with the RV Business Top 50 Dealer Award and the exclusive Blue Ribbon Award for excellence in customer care, staff training, marketing, and community service.”

OUR VISION

To be Canada’s #1 RV Adventure Company, inspiring individuals and families to fall in love with the RV lifestyle, create lifelong memories, and connect with nature through the joys of RVing.

OUR MISSION

As a team, we do everything possible to ensure our customers’ RV adventure dreams are realized.

We bring passion, expertise and community commitment to each of our business offerings: Sales, Service, Parts and Rentals. We are proud to serve not only our customers but the communities in which we live and work. Communities are part of our celebrations; we give back a portion from each sale to causes that make a difference and our teams volunteer in building connections that make us stronger.

WHY JOIN OUR TEAM

In addition to becoming part of an exceptional team, we offer:

• Career Growth Opportunities: Advance your skills and take your career to new heights.
• Comprehensive Healthcare Benefits Package: Enjoy peace of mind with our competitive benefits.
• Employee/Family Bursary Program: Support for your continued education.
• Employer-Matched RRSP Program: Secure your financial future with our matching program.
• Friendly Work Environment: Join an ambitious team that values collaboration.
• Discounts on RV Purchases, Rentals, and Parts: Enjoy great savings on our products.

If you're excited for your next adventure and want to join a forward-thinking company that values passion, expertise, and community, we want to hear from you!

Please submit your application, including your resume and cover letter. Please note that background checks will be conducted as part of our recruitment process.

We thank all candidates for applying; however, only those selected for an interview will be contacted.