Administrative Assistant/Receptionist

Fraserway RV LP; Airdrie; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Extended health and dental benefits

Dependent life insurance and long-term

RRSP matching

RV rental discounts

Employee bursary program

World Vision sponsorship

Job summary

Fraserway RV LP in Airdrie, AB is seeking a Full Time Administrative Assistant/Receptionist to support the General Manager and the dealership. You will handle reception, admin tasks, invoicing reviews, travel coordination and confidential information with a high level of professionalism.

The ideal candidate will be organized, autonomous, and capable of interacting with multiple departments while delivering excellent customer service. MOS tools experience and strong communication are essential.

Qualifications

• Proven experience as Administrative Assistant in fast-paced environment.
• Strong communication and interpersonal skills.
• Ability to handle confidential information.
• Excellent organizational and time-management abilities.

Responsibilities

• Liaise with head office Accounting and Payroll departments.
• Answer telephone and electronic inquiries and relay messages.
• Open and distribute incoming mail and other material.
• Coordinate flow of information internally and with other departments.
• Review invoices and MasterCard statements; prepare for GM review and approval.
• Screen GM calls and provide support with customer issues.
• Take meeting minutes and prepare agendas for distribution.
• Arrange travel and prepare GM itineraries and documents.
• Provide general day-to-day administrative support to the GM.
• Adhoc duties as assigned by the GM.

Education

High school diploma or equivalent

Tools

Outlook

Excel

Word

PowerPoint

Job description

Fraserway RV is Canada’s largest vertically integrated RV Company. We are industry leaders in selling, servicing and renting recreational vehicles throughout Canada and as a team do everything possible to ensure our customers’ vacation dreams are realized.

We have an opportunity for you to join our team in Airdrie , AB Dealership as our Full Time Administrative Assistant/Receptionist. We are looking for a conscientious, highly motivated and career-minded individual, with a passion for Customer Service. The successful candidate must be able to work autonomously and efficiently, have strong communication and relationship building skills, and will be outgoing and approachable personally.

Working closely with the General Manager, all departments, you will be responsible for the administrative functions of the dealership, including:

Responsibilities

• Liaising with head office Accounting and Payroll departments
• Answer telephone and electronic enquiries and relay telephone calls and messages;
• Open and distribute incoming regular and electronic mail and other material;
• Coordinate flow of information internally and with other departments and organizations;
• Review/screen all invoices for the dealership and building maintenance. Verifying expenses with department managers and preparing documents for GM review and approval
• Review/screen all company MasterCard statements, tracking gas card statements and preparing for GM review and approval
• Review and maintenance of files and completion of audit for regulatory components
• Screen all GM calls and provide support with customer issue
• Taking meeting minutes, preparing agendas and minutes for distribution
• Travel – Prepare itinerary and documents for GM to travel
• General day to day administrative support to GM
• AND/OR – Adhoc duties as assigned by the GM

Reception

• Supervise reception and schedule & support reception role when PT staff not scheduled
• Responsible for training and procedures
• Maintain reception manual and keep up to date on policies and procedures
• Review and approve supply orders processed by reception
• Support staff on day to day basis

Building Maintenance

• Coordinate annual inspections and notify staff
• Review prices, services and contracts annually

Community Events Coordinator

• Hire and train events team
• Work with GM and marketing on scheduling which events the team will support
• Promotion and Event coordination with the various departments and committees

People & Culture

• Assist in paperwork for on-boarding new employees
• Coordinate computer and office set up for new hires; ordering business cards, etc.
• Assisting department managers with the timely completion of payroll approval using Employee Tracker
• Active member in the Joint Occupational Health & Safety Committee and involved in workplace injury overview
• First Aid attendant (an asset or willing to take certification)

Qualifications:

• Proven experience as an Administrative Assistant in a fast paced, high volume workplace
• Intermediate proficiency using MOS (Outlook, Excel, Word and PowerPoint)
• Outstanding communication and interpersonal skills
• Ability to handle data with confidentiality
• Good organizational and time management skills

In addition to becoming part of an exceptional team, we also offer:

• Competitive wages
• Company paid & Extended Health and Dental Benefits
• Dependent Life Insurance and Long-Term Disability Benefits
• Access to our company matching RRSP plan.
• RV Rental Discounts for staff
• Employee Bursary Program
• Company Matching World Vision Child sponsorship program.

We thank all candidates for applying; however, only those selected for an interview will be contacted.