Financial Services Advisor - Customer Care & Growth

easyfinancial; Vernon; On-site; CAD 26,000 - 29,000; Full time

Benefits offered by this job

RRSP match

Employee discounts

Healthcare access

Custom benefits

Training programs

Birthday off

Job summary

goeasy is seeking a Financial Service Representative in Canada to welcome customers in person, on the phone, and by email, building strong relationships and matching their needs to suitable financial products. You’ll thrive in a fast-paced, target-driven environment and contribute to a culture focused on trust and exceptional service.

You will educate customers to improve credit, pursue cross-sales of additional products, and ensure accurate application information with strong attention to

Qualifications

• Experience in a customer-facing environment and phone interactions.
• Strong objection handling and negotiation skills.
• Legally eligible to work in Canada full-time; sponsorship not available.
• Able to pass background checks (criminal, employment, and credit).

Responsibilities

• Build relationships with customers in person, over the phone, and by email.
• Engage customers to match them with suitable financial products.
• Educate customers to improve credit and pursue cross-sales.
• Manage collections activities for past due accounts as needed.
• Process customer applications with strong attention to detail.

Skills

Customer service

Communication

Sales drive

Negotiation

Job description

goeasy is seeking a Financial Service Representative in Canada to welcome customers in person, on the phone, and by email, building strong relationships and matching their needs to suitable financial products. You’ll thrive in a fast-paced, target-driven environment and contribute to a culture focused on trust and exceptional service.

You will educate customers to improve credit, pursue cross-sales of additional products, and ensure accurate application information with strong attention to