Customer Finance Advisor — Sales & Credit

goeasy Ltd.; Winnipeg; On-site; CAD 37,000 - 45,000; Full time

Benefits offered by this job

RRSP match

Employee Share Purchase Plan

Employee discounts

24/7 healthcare access

Customizable benefits package

Birthday off paid

Job summary

goeasy Ltd. is hiring a Financial Service Representative to engage customers in person, by phone, and via email, guiding them to suitable lending products and helping them build credit.

You will work to exceed sales and service targets, while ensuring accurate completion of applications and compliant interactions. We offer monthly bonuses, RRSP match, insurance options, and personal growth through internal training and development programs.

Qualifications

• Experience in a customer-facing environment and comfortable interacting with customers over the phone.
• Excellent communicator who is people and results-oriented, focusing on sales and customer satisfaction.
• Strong objection handling and negotiation skills.
• Motivated by sales targets in a fast-paced, competitive environment.

Responsibilities

• Build strong relationships with customers in person, over the phone, and by email.
• Demonstrate empathy and match customers to suitable financial products.
• Educate and empower customers to reach their financial goals through credit improvement.
• Capitalize on cross-sales and add-on products.
• Manage collections activities for past-due accounts.
• Secure all information needed to fulfill applications with attention to detail.

Skills

Customer communication

Sales orientation

Objection handling

Negotiation

Phone & email support

Job description

goeasy Ltd. is hiring a Financial Service Representative to engage customers in person, by phone, and via email, guiding them to suitable lending products and helping them build credit.

You will work to exceed sales and service targets, while ensuring accurate completion of applications and compliant interactions. We offer monthly bonuses, RRSP match, insurance options, and personal growth through internal training and development programs.