Financial Services Advisor – Lending & Sales

goeasy Ltd.; Chilliwack; On-site; CAD 23,000 - 32,000; Full time

Benefits offered by this job

RRSP match

Employee discount on furniture/electro

24/7 health care access

Customizable benefits package

Internal development programs

Birthday off paid

Paid vacation

Job summary

goeasy Ltd. is hiring a Financial Service Representative to engage customers in person, over the phone, and by email, driving sales while delivering empathetic service.

You will help clients select suitable financial products and support them in building credit, with opportunities to cross-sell add-ons and manage past-due accounts. The role emphasizes a people-first, results-driven approach in a fast-paced environment, with competitive compensation and benefits, including growth opportunities

Qualifications

• Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction.
• Experience in a customer-facing environment and comfortable interacting with customers over the phone.
• Strong objection handling and negotiation skills.
• Financially motivated sales representatives who thrive in fast-paced and competitive environments.
• Able to pass background checks (criminal, employment, and credit).
• Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.

Responsibilities

• Build strong relationship by welcoming and engaging customers in person, over the phone, and by email.
• Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
• Educate and empower customers to achieve their financial goals through building their credit.
• Capitalize on financial cross-sales and add-on products.
• Manage collections activities for all past due financial accounts.
• Secure all required information to fulfill customer applications for products and services with strong attention to detail.

Skills

Excellent communication

Customer-facing

Sales mindset

Objection handling

Negotiation skills

Eligibility to work in Canada

Job description

goeasy Ltd. is hiring a Financial Service Representative to engage customers in person, over the phone, and by email, driving sales while delivering empathetic service.

You will help clients select suitable financial products and support them in building credit, with opportunities to cross-sell add-ons and manage past-due accounts. The role emphasizes a people-first, results-driven approach in a fast-paced environment, with competitive compensation and benefits, including growth opportunities