Financial Service Pro: Loans, Service & Growth

AttainFinance; Red Deer; On-site; CAD 26,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Disability insurance

RRSP/DPSP program

Paid time off

Tuition Reimbursement

Leadership development programs

Monthly bonus program

Employee Assistance Program

Job summary

Attain Finance is seeking a Financial Service Representative in Red Deer, AB, to deliver exceptional customer service and guide clients through loan processes. You will work in a fast-paced, team-driven environment with opportunities for growth.

The role focuses on sales-enabled service, compliance, and building lasting customer relationships. Benefits are provided for full-time hires, with training and advancement opportunities within Attain Finance’s brands.

Qualifications

• Experience in customer service and sales-oriented environments.
• Ability to communicate clearly and build rapport with customers.
• Comfort with following regulatory guidelines and company policies.

Responsibilities

• Deliver Exceptional Service: Provide outstanding support to customers throughout the loan process.
• Drive Sales Growth: Use consultative techniques to educate customers on financial products.
• Engage Customers: Handle inbound calls and make proactive outbound calls.
• Support Delinquency Management: Collaborate on past-due accounts toward resolution.
• Learn and Grow: Participate in hands-on training with mentoring.
• Ensure Compliance: Adhere to regulatory guidelines and data protection policies.

Skills

Customer service

Sales mindset

Communication

Problem solving

Adaptability

Team player

Education

High School diploma or equivalent

College coursework or degree is a plus

Job description

Attain Finance is seeking a Financial Service Representative in Red Deer, AB, to deliver exceptional customer service and guide clients through loan processes. You will work in a fast-paced, team-driven environment with opportunities for growth.

The role focuses on sales-enabled service, compliance, and building lasting customer relationships. Benefits are provided for full-time hires, with training and advancement opportunities within Attain Finance’s brands.