Financial Service Rep: Growth & Customer Impact

LendDirect; Brampton; Presencial; CAD 54.443.000 - 71.635.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

RRSP/DPSP program

Tuition Reimbursement

Leadership Development Programs

Monthly Bonus Program

Employee Assistance Program

Descripción de la vacante

LendDirect is hiring a Financial Service Representative at our Brampton, ON location. You will deliver exceptional service, guide customers through loan processes, and build lasting relationships while promoting our financial products.

The role emphasizes a sales mindset with consultative upselling, strong communication, and compliance with regulations. This full-time position offers avenues for growth and benefits, with a supportive team environment.

Formación

• Customer-focused, eager to learn, and growth-minded in a fast-paced environment.
• Sales-focused with ability to upsell and cross-sell.
• Strong communication skills, both verbal and written.
• Ability to handle inquiries, resolve issues, and maintain customer relationships.

Responsabilidades

• Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
• Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
• Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
• Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
• Learn and Grow: Participate in a hands-on mentoring to build your skills and confidence.
• Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.

Conocimientos

Customer Focus

Sales Mindset

Strong Communication

Problem-Solving

Adaptability

Team Player

Educational Background

Industry Experience

Educación

High School diploma or equivalent

College coursework or degree a plus

Descripción del empleo

LendDirect is hiring a Financial Service Representative at our Brampton, ON location. You will deliver exceptional service, guide customers through loan processes, and build lasting relationships while promoting our financial products.

The role emphasizes a sales mindset with consultative upselling, strong communication, and compliance with regulations. This full-time position offers avenues for growth and benefits, with a supportive team environment.