Credit Solutions Specialist

LendDirect Corp.; Red Deer; Hybrid; CAD 26,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Basic life insurance

Disability coverage

Optional voluntary life benefits

RRSP/DPSP program

Employee Assistance Program

Emergency Relief Fund

Attain4All

Tuition Reimbursement

Leadership Development Programs

Monthly Bonus Program

Job summary

LendDirect Corp. in Red Deer, AB is hiring a Financial Service Representative to deliver exceptional service and help customers secure loan solutions. Join a dynamic Attain Finance family brand and grow with a team that values collaboration and customer care.

You will handle inbound calls, educate customers on products, upsell where appropriate, and follow regulatory guidelines while building lasting relationships. Training is provided to develop your skills and advance your career.

Qualifications

• Customer service, sales or consumer finance experience preferred but not required—training provided.
• High School diploma or equivalent required; college coursework or degree is a plus.
• Willingness to learn and grow in a fast-paced, team-oriented environment.

Responsibilities

• Deliver exceptional service: guide loan process with care and professionalism.
• Drive sales growth: upsell and cross-sell financial products.
• Engage customers: manage inbound calls and proactive outbound calls.
• Support delinquency management: collaborate on past-due accounts.
• Learn and grow: hands-on training with mentoring.
• Ensure compliance: follow regulatory guidelines and protect customer information.

Skills

Customer focus

Sales mindset

Strong communication

Problem solving

Adaptability

Team player

Education background

Industry experience

Education

High School diploma or equivalent

Job description

LendDirect Corp. in Red Deer, AB is hiring a Financial Service Representative to deliver exceptional service and help customers secure loan solutions. Join a dynamic Attain Finance family brand and grow with a team that values collaboration and customer care.

You will handle inbound calls, educate customers on products, upsell where appropriate, and follow regulatory guidelines while building lasting relationships. Training is provided to develop your skills and advance your career.