Financial Services Representative — Customer Growth & Service

AttainFinance; Dieppe; On-site; CAD 36,000 - 49,000; Full time

Benefits offered by this job

Health benefits

Disability coverage

Life insurance

RRSP/DPSP matching

Tuition Reimbursement

Employee Assistance Program

Leadership Development Programs

Monthly Bonus Program

Job summary

Attain Finance in Canada is hiring for a Financial Service Representative in Dieppe, NB. You will deliver exceptional service, guide customers through loan processes, and build lasting relationships.

Join a dynamic team that values growth and training. We offer comprehensive benefits, a supportive environment, and opportunities to advance within the Attain Finance family across Cash Money, LendDirect, and Heights Finance.

Qualifications

• Customer-focused service approach with a drive to help others.
• Sales-minded with ability to upsell and cross-sell.
• Strong verbal and written communication skills.
• Willingness to learn and adapt in a fast-paced environment.
• Education: high school diploma required; college coursework a plus.

Responsibilities

• Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
• Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
• Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
• Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
• Learn and Grow: Participate in a hands‑on training program with one‑on‑one mentoring to build your skills and confidence.
• Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.

Skills

Customer Service

Sales Skills

Communication

Problem Solving

Adaptability

Education

High School Diploma

Job description

Attain Finance in Canada is hiring for a Financial Service Representative in Dieppe, NB. You will deliver exceptional service, guide customers through loan processes, and build lasting relationships.

Join a dynamic team that values growth and training. We offer comprehensive benefits, a supportive environment, and opportunities to advance within the Attain Finance family across Cash Money, LendDirect, and Heights Finance.