Field Trainer/Recruiter

Tim Hortons; Toronto; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

World Class Training & Development

Hospitality & Leadership Training

Management Development Program

Free and discounted products

Travel allowance

Job summary

Tim Hortons - Saisethsons Hospitality Group Inc. is seeking a Field Trainer/Recruiter able to travel to Kingston and Belleville areas to recruit, onboard and train new team members across multiple restaurants.

The role includes leading training initiatives, supporting management, and ensuring guest-first service while upholding Tim Hortons standards. Ideal candidates will have HR education as an asset, a valid driver’s license with their own vehicle, and a willingness to relocate for new project

Qualifications

• Be available to work flexible shifts and weekends when required.
• Have strong organizational and communication skills
• Having Human Resources Management diploma/degree is an asset.
• Must have a valid driver license and your own vehicle.
• Having Tim Hortons experience is an asset. If not, training will be provided.
• Be guest service oriented and committed to deliver exceptional guest experience.
• Embrace our company Core Values as well as Servant leadership model to positively recruit, train, communicate and help team members

Responsibilities

• Relocate within one of the designated areas for hiring, onboarding, training and supporting management at new projects or existing restaurants in Kingston and Belleville.
• Participate in new restaurant openings, recruitment, training, as well as restaurant internal and external audits.
• Recruit and onboard new team members for new projects or existing restaurants.
• Use training binders as a guideline for training and work alongside team members on the floor while training them to give constructive feedbacks.
• Display a “Guests are first” attitude and lead as an example to make sure we deliver an exceptional guest service as a team.
• Help solve operational as well as service issues in a timely manner along with training, coaching and follow-ups.
• Assist in evaluating team members, identifying training needs, problems, concerns as well as opportunities for improvement.
• Assist in some ad-hoc projects when required.

Job description

We are currently looking for a Field Trainer/Recruiter who possesses excellent leadership skill and passion for Training and Development as well as Recruiting great talents for our company. You are Guest-focused, excited about travelling to multiple restaurants and assisting in hiring, onboarding as well as training new Team Members.

As a Field trainer/Recruiter, you will be trained on Tim Hortons Operation standards as well as our company Core Values, system and processes to help you succeed in your role.

This job requires the applicant to be able to travel to different areas including where public transportation may not be available; therefore, having your own vehicle and a valid driver license is a must.

Key job responsibilities

• Relocate within one of the designated areas for hiring, onboarding, training and supporting management at new projects or existing restaurants in Kingston and Belleville.
• Participate in new restaurant openings, recruitment, training, as well as restaurant internal and external audits.
• Recruit and onboard new team members for new projects or existing restaurants.
• Use training binders as a guideline for training and work alongside team members on the floor while training them to give constructive feedbacks.
• Display a “Guests are first” attitude and lead as an example to make sure we deliver an exceptional guest service as a team.
• Help solve operational as well as service issues in a timely manner along with training, coaching and follow-ups.
• Assist in evaluating team members, identifying training needs, problems, concerns as well as opportunities for improvement.
• Assist in some ad-hoc projects when required.

Benefits

• World Class Professional Training & Development Programs.
• Hospitality & Leadership Training Programs.
• Management Development Program for an Expedited Career Advancement and Growth.
• Free and discounted products.
• Travel allowance if applicable.

REQUIREMENTS

• - Be available to work flexible shifts and weekends when required.
• Have strong organizational and communication skills
• Having Human Resources Management diploma/degree is an asset.
• Must have a valid driver license and your own vehicle.
• Having Tim Hortons experience is an asset. If not, training will be provided.
• Be guest service oriented and committed to deliver exceptional guest experience.
• Embrace our company Core Values as well as Servant leadership model to positively recruit, train, communicate and help team members

Tim Hortons - Saisethsons Hospitality Group Inc.

Why working with us?

We are a franchisee group operating Tim Hortons and believe in long term career paths and promoting from within. We strive to be well-known for our unique approach to hospitality. With a portfolio of more than 60 restaurants across the GTA, we have been providing our team with growth opportunities for those constant in their efforts in service improvement, training and development and belief in Servant leadership philosophy. You will find yourself in one of the best teams that work together and have fun together.

By submitting this application, I acknowledge that most Tim Hortons restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.