Front of house Team Member

Tim Hortons | Saisethsons Hospitality Group Inc.; Mississauga; On-site; CAD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Hospitality training programs

Binder certification after 3 months

Leadership development program

Free and discounted products

Job summary

Tim Hortons - Saisethsons Hospitality Group Inc. is hiring for Full-time/Part-time Team Members in Mississauga, Canada. You will provide guest-focused service, take orders, prepare beverages and food, and help maintain a clean, welcoming restaurant environment.

The role offers hospitality training, development programs, and opportunities to advance within a growing franchise network. Safety and teamwork are emphasized, with emphasis on serving quality products to guests.

Qualifications

• Guest satisfaction focus and friendly attitude.
• Ability to work under pressure while maintaining safety standards.
• Willingness to learn equipment operation and handling duties.
• Maintain cleanliness and food safety across FOH/BOH.

Responsibilities

• Take guest orders with hospitality and product knowledge.
• Prepare beverages and food items following standard builds.
• Operate ovens and cookers; bake muffins, donuts, breads as required.
• Maintain cleanliness and stock in FOH and BOH areas daily.
• Ensure timely service and handle guest concerns with courtesy.

Skills

Guest service

Hospitality

Teamwork

Communication

Food safety

Learning agility

Education

Hospitality Management diploma

Job description

Description

Tim Hortons - Saisethsons Hospitality Group Inc

Always Fresh! Always Hiring!

As a Team Member at Tim Hortons, your top priority is guest satisfaction!

We are currently hiring Full-time/ Part-time team members in multiple locations

***Students enrolled in Hospitality Management programs are encouraged to apply for apaid Co-op opportunity with a possibility to continue working with us permanently and exploring other career options!!!

As part of our team we offer you:

• Hospitality & Leadership Professional Training & Development Programs.
• An opportunity to become certified binder champion after 3 months
• Management Development Program for an Expedited Career Advancement and Growth.
• Free and discounted products.

What to expect in your role as a team member:

• Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.
• Prepare different types of beverages according to standards including marking lids and pots.
• Prepare food items such as bagels, wraps, sandwiches following proper builds as well as maintaining food safety standards.
• Operate ovens/egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc.
• Ensure all showcase specifications are met.
• Cleaning of the production area and back of the house area on a daily basis.
• Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily.
• Maintaining a clean Restaurant interior, exterior, parking lot, dining room and restrooms.
• Maintain cleanliness of equipment each shift.
• Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.
• Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest.

Requirements

Demonstrate a passion for hospitality and creating exceptional Guest experiences.

Be able to work under pressure while maintaining food safety standards.

Have a passion for serving, making food and beverages and good time management.

Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer/ fridge

Have or pursuing a post-secondary diploma in Hospitality management or related fields is an asset but not required.

Have a strong work ethic, be punctual and responsible.

Enjoy working with a successful team in a safe environment.

Company Information

Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.

About Us

Saisethsons Hospitality Group Inc.

We are a franchisee group operating Tim Hortons and believe in long term career paths and promoting from within.

We strive to be well-known for our unique approach to hospitality. With a portfolio ofmore than 60 restaurantsin Toronto, GTA as well as Kingston City, we have been providing our team with growth opportunities for those constant in their efforts in service improvement, training and development and belief in Servant leadership philosophy. You will find yourself in one of the best teams that work together and have fun together.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.