Team Member

Tim Hortons | Saisethsons Hospitality Group Inc.; Toronto; On-site; CAD 30,000 - 38,000; Full time

Benefits offered by this job

Hospitality Leadership Training & Dev

Paid Co-op opportunity for students

Management Development Program

Job summary

Tim Hortons - Saisethsons Hospitality Group Inc. is seeking energetic team members to deliver guest satisfaction in a fast-paced environment. You will take orders, prepare beverages, and assemble food while upholding safety and quality standards.

We offer professional training, a potential paid co-op, and opportunities for advancement within a growing franchise network of Tim Hortons restaurants in Toronto and beyond.

Qualifications

• Passion for hospitality and guest satisfaction.
• Ability to work under pressure with food safety in mind.
• Willingness to learn and grow within the company.

Responsibilities

• Take orders from guests with a friendly attitude and strong product knowledge.
• Prepare beverages to standard procedures, including lids and pots.
• Assemble bagels, wraps, sandwiches with proper builds and safety standards.
• Operate ovens and egg cookers, bake muffins, donuts, breads, eggs, sausages, etc.
• Ensure all display showcases meet specifications.
• Clean production and back-of-house areas daily.
• Receive and store inventory during deliveries and stock FOH daily.
• Maintain a clean restaurant interior, exterior, and restrooms.
• Keep equipment clean and in good working order each shift.
• Maintain speed of service to meet guest needs and handle service recovery.

Skills

Guest service

Teamwork

Communication

Job description

Description

Tim Hortons - Saisethsons Hospitality Group Inc

Always Fresh! Always Hiring!

As a Team Member at Tim Hortons, your top priority is guest satisfaction!

We are currently hiring Full-time/ Part-time team members in multiple locations

***Students enrolled in Hospitality Management programs are encouraged to apply for apaid Co-op opportunity with a possibility to continue working with us permanently and exploring other career options!!!

As part of our team we offer you:

• Hospitality & Leadership Professional Training & Development Programs.


• An opportunity to become certified binder champion after 3 months


• Management Development Program for an Expedited Career Advancement and Growth.


• Free and discounted products.

What to expect in your role as a team member:

• Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.


• Prepare different types of beverages according to standards including marking lids and pots.


• Prepare food items such as bagels, wraps, sandwiches following proper builds as well as maintaining food safety standards.


• Operate ovens/egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc.


• Ensure all showcase specifications are met.


• Cleaning of the production area and back of the house area on a daily basis.


• Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily.


• Maintaining a clean Restaurant interior, exterior, parking lot, dining room and restrooms.


• Maintain cleanliness of equipment each shift.


• Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.


• Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest.

Requirements

Demonstrate a passion for hospitality and creating exceptional Guest experiences.

Be able to work under pressure while maintaining food safety standards.

Have a passion for serving, making food and beverages and good time management.

Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer/ fridge.

Enjoy working with a successful team in a safe environment.

Have a strong work ethic, be punctual and responsible.

Previous experience in guest service field is an asset.

Have or pursuing a post-secondary diploma in Hospitality management or related fields is an asset but not required.

Flexible availability is preferred

Company Information

Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.

About Us

Saisethsons Hospitality Group Inc.

We are a franchisee group operating Tim Hortons and believe in long term career paths and promoting from within.

We strive to be well-known for our unique approach to hospitality. With a portfolio ofmore than 60 restaurantsin Toronto, GTA as well as Kingston City, we have been providing our team with growth opportunities for those constant in their efforts in service improvement, training and development and belief in Servant leadership philosophy. You will find yourself in one of the best teams that work together and have fun together.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.