Field Tech Support Engineer - GNSS & Automation

Brandt Group of Companies; Mississauga; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading engineering solutions provider in Mississauga is seeking a motivated Technical Support Specialist to join their team. This role is essential in supporting customers with advanced positioning technologies, providing training, troubleshooting, and technical evaluations. The ideal candidate should possess strong technical knowledge, problem-solving skills, and effective communication to enhance customer satisfaction across various industries. Successful candidates will engage closely with sales and product teams to optimize system deployment and user experience.

Qualifications

• Experience providing technical support for positioning technologies.
• Ability to train users on technical systems and best practices.
• Knowledge of machine automation solutions and related software.

Responsibilities

• Provide technical support for positioning technologies including GNSS systems.
• Deliver training and product demonstrations for users.
• Support the sales team with technical evaluations and system setups.
• Work directly with customers to diagnose and implement solutions.

Skills

Technical knowledge of GNSS systems

Problem-solving ability

Strong communication skills

Field experience in technology deployment

Job description

A leading engineering solutions provider in Mississauga is seeking a motivated Technical Support Specialist to join their team. This role is essential in supporting customers with advanced positioning technologies, providing training, troubleshooting, and technical evaluations. The ideal candidate should possess strong technical knowledge, problem-solving skills, and effective communication to enhance customer satisfaction across various industries. Successful candidates will engage closely with sales and product teams to optimize system deployment and user experience.