Dental Equipment Field Technician - Service Pro

Medline Industries; Vancouver; On-site; CAD 58,000 - 87,000; Full time

Job summary

Medline Canada seeks an experienced service professional to ensure on-site dental equipment runs reliably. You will troubleshoot, repair, and calibrate devices, while supporting installations and promoting maintenance contracts across a Canada-wide territory.

The role requires 3+ years of repair experience, relevant certification or diploma, and a valid driver’s license with a clean record. Evening/weekend work and travel are expected as part of field service coverage.

Qualifications

• Three+ years of experience repairing equipment.
• Dental equipment repair certification is a huge asset.
• Certification, Diploma or Degree in mechanical, electrical, small machine repair is an asset.
• Must hold a valid Canadian or equivalent driver’s license and a clean driving record.

Responsibilities

• Respond to service requests promptly and professionally.
• Repair, troubleshoot, and calibrate dental equipment on-site.
• Support equipment installations and maintenance contract sales.
• Document repairs, parts, and service notes for CRM and customers.
• Coordinate with Sales Representatives and Service Coordinators for follow-ups.
• Travel to dentists’ offices; lift and move heavy equipment up to 50 lbs.

Skills

Customer service

Problem solving

Verbal communication

Written communication

Education

Dental equipment repair certification

Mechanical/electrical/small machine repair diploma or degree

Job description

Medline Canada seeks an experienced service professional to ensure on-site dental equipment runs reliably. You will troubleshoot, repair, and calibrate devices, while supporting installations and promoting maintenance contracts across a Canada-wide territory.

The role requires 3+ years of repair experience, relevant certification or diploma, and a valid driver’s license with a clean record. Evening/weekend work and travel are expected as part of field service coverage.