Field Service Technician - Industrial Equipment, Travel

Hitachi, Ltd.; Kelowna; On-site; CAD 75,000 - 105,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Paid leave and flexible work

Learning platforms and career programs

Collaborative environment

Job summary

Hitachi Energy in Canada is seeking a hands-on Field Service Technician to install, configure, test, and troubleshoot industrial and electromechanical systems at customer sites. You will diagnose issues, perform preventive maintenance, and guide customers on operation and upkeep.

The role offers autonomy and opportunities to develop practical expertise across electrical, mechanical, and networked systems while serving critical infrastructure in real-world environments.

Qualifications

• Must have work authorization to work for Hitachi Energy in Canada.
• Engineering or associate’s degree or equivalent technical/trade certification required.
• 2+ years of field service/technical support experience.
• Proven ability to diagnose and repair hardware and software issues.
• Solid understanding of electrical, mechanical, and/or network systems.
• Excellent communication and customer service skills.
• Valid driver’s license and ability to travel frequently.

Responsibilities

• On-site installation, configuration, and testing of hardware and software systems.
• Diagnose and resolve equipment issues using structured troubleshooting techniques.
• Perform preventive maintenance to improve reliability and lifespan.
• Provide technical support and guidance on system operation.
• Document service activities, issues, actions taken, and parts used.
• Manage service tools and parts inventory to support field operations.
• Follow safety practices and site/organizational requirements.
• Collaborate with internal teams to resolve technical challenges.
• Ensure compliance with applicable regulations and procedures.

Skills

Field service experience

Troubleshooting

Education

Engineering or associate’s degree

Tools

Electrical testing equipment

Diagnostic software

Job description

Hitachi Energy in Canada is seeking a hands-on Field Service Technician to install, configure, test, and troubleshoot industrial and electromechanical systems at customer sites. You will diagnose issues, perform preventive maintenance, and guide customers on operation and upkeep.

The role offers autonomy and opportunities to develop practical expertise across electrical, mechanical, and networked systems while serving critical infrastructure in real-world environments.