Field Service Technician

NCR Voyix; Quebec; On-site; CAD 40,000 - 60,000; Full time

Job summary

NCR Voyix is seeking a Field Service Technician I to provide exceptional service to retail customers. The role involves installation, maintenance, and repair of electromechanical systems. Ideal candidates will have mechanical aptitude, PC skills, and a valid driver's license. This position offers comprehensive training and opportunities for career growth in a diverse and inclusive environment.

Benefits

7 paid holidays

Paid vacation – up to 80 hours in your first year

401K savings and retirement plan

Company-provided business use only vehicle

Medical insurance available immediately

Qualifications

• Valid driver's license and driving record satisfying NCR fleet requirements.
• Willingness to travel extensively, including several hours of driving per day.

Responsibilities

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like self-checkout systems.
• Perform maintenance, repairs, preventive maintenance, and system overhauls.

Skills

Mechanical Aptitude

PC Skills

Basic Electronic Skills

Education

Certifications such as A+

CompTIA N+

Job description

TITLE: Field Service Technician I

GRADE: 6

Position Summary

KEY AREAS OF RESPONSIBILITY

Are you a Field Technician? Field Engineer? Service Technician? Or do you want to start a career in this field? Are you tech savvy with a good mechanical aptitude and feel your skills are transferable? Can you help us provide best-in-class service? Do you want to work with some of the largest retail customers in the industry?

NCR Voyix is looking for Field Service Technicians!

Pay And Benefits

• Pay Range: Depending on location and experience level.
• Overtime available at time and a half.

Benefits

• 7 paid holidays and additional paid floating holidays.
• Paid vacation – up to 80 hours in your first year.
• 401K savings and retirement plan.
• Company-provided business use only vehicle.
• Medical insurance available immediately.

About NCR Voyix

NCR Voyix’s Field Services Team creates value for our customers by delivering solutions that build long-term relationships. Acting as a first response to our customers, you will communicate in an open, helpful, and engaging manner, focusing on finding the right solution. You will organize, triage customer issues, and proactively address potential problems. Our formal training, provided through NCR Voyix, will equip you to meet customer needs effectively.

Our virtual and hands-on classroom training enables fast learning and fosters an environment where you can grow and make an impact. NCR Voyix is committed to developing our people’s capabilities. We foster a diverse learning community where you can collaborate, explore new ideas, and expand your skills. Our service operations include dedicated teachers, mentors, and coaches who share their knowledge across territories to support each other’s growth.

NCR Voyix values diversity and strives to create a community where employees feel a sense of belonging, are valued for their contributions, and bring their unique perspectives. This role is vital in keeping commerce running globally and serves as an ambassador for the NCR Voyix brand.

Utilize Your Skills To

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like self-checkout systems within an assigned territory.
• Perform maintenance, repairs, preventive maintenance, and system overhauls.

Basic Qualifications To Qualify

• Local candidate to the specific geographic area.
• Authorized to work in CA.
• Valid driver’s license and driving record satisfying NCR fleet requirements.
• PC skills, basic electronic skills, and familiarity with hardware and operating systems.
• Ability to perform essential job functions with or without reasonable accommodation.
• Willingness to travel extensively, including several hours of driving per day.
• Availability for rotating and weekend shifts.
• Flexible shift work, including morning, afternoon, and evening start times, with some holidays.
• Ability to carry and lift tools, parts, and equipment weighing up to 75 lbs. alone, and up to 150 lbs. with assistance.
• Physical ability to bend, squat, walk, stand, sit, reach, work with hands, and manipulate objects of varying sizes repeatedly.

Preferred Qualifications (Not Required but Nice To Have)

• Familiarity with large servers, mainframe computers, and imaging software.
• Certifications such as A+, CompTIA N+, etc.
• One or more years of related experience.

Does this sound like the opportunity you are looking for? Apply now and learn more!

EEO Statement: NCR Voyix is committed to diversity and equal employment opportunity. All qualified applicants will receive consideration without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other protected characteristic. We value a globally inclusive environment where everyone is treated fairly, recognized for their individuality, and encouraged to reach their full potential. We believe in respecting differences among all people.