Field Service Technician

Toromont Cat; London; Hybrid; CAD 65,000 - 88,000; Full time

Job summary

Toromont Cat is seeking a Field Service Technician in London, ON. You will travel to customer sites in a Toromont service truck to diagnose, maintain, and repair heavy Caterpillar equipment, while upholding safety and integrity.

The role requires a valid Technician License and a minimum of 3 years' experience with heavy equipment, plus a valid driver's license (DZ preferred). Expect day-to-day field service across Eastern Canada with competitive wages.

Qualifications

• Valid Technician License as per provincial standards.
• Minimum 3 years of repair and service experience on heavy equipment, in shop or field.
• Familiarity with Caterpillar CAT systems such as ET and SIS is a plus.
• Valid Driver’s Licence required (DZ preferred).

Responsibilities

• Diagnose mechanical problems using Caterpillar testing equipment and skilled troubleshooting.
• Perform diagnostics, maintenance and repairs on heavy equipment in the field or shop.
• Maintain high safety standards and quality workmanship during on-site service visits.
• Communicate clearly with customers and maintain strong relationships on site.

Skills

Tech license

Field experience

Cat ET/SIS familiarity

Driver's license (DZ preferred)

Job description

Toromont Cat is seeking a Field Service Technician in London, ON, to travel to customer sites in a Toromont service truck and perform diagnostics, maintenance, and repairs on heavy equipment. The successful candidate will deliver exceptional service, maintain high safety standards, and complete work efficiently and with integrity.

Hourly wage: $55.24 an hour

As a Toromont Cat Field Service Technician, YOU will experience:

• Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
• Working for the best in class equipment dealer and with the premium Caterpillar brand
• Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
• Competitive total rewards including: wages, benefits, and premiums (as eligible)
• An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

• Possess a strong work ethic and a positive attitude to get the job done right and on time.
• Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Culture
• Diagnose mechanical problems using Caterpillar testing equipment and leveraging top tier technical skills
• Maintain quality workmanship to repair Caterpillar equipment within the established time standards out in the field Maintain excellent communication and trusted customer relationships through regular on site visits

Must-haves for this role:

• A valid Technician License relative to this position, following Provincial standards
• Minimum 3 years of experience in repair and service of heavy equipment both in the shop and in the field
• Familiarity with Cat systems (ET and SIS would be beneficial)
• A valid Driver’s Licence (DZ Licence preferred)

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™,Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!