Field Service Technician - 4x10

Toromont Cat; Dartmouth; On-site; CAD 67,000 - 71,000; Full time

Job summary

Toromont Cat is seeking a Field Service Technician (Heavy Equipment) to travel to customer sites in a Toromont Service truck and provide expert service to keep repairs timely and integrity-driven.

This full-time role operates on a 4x10 rotational shift, offering opportunities across Eastern Canada with a focus on Caterpillar equipment and high safety standards.

Qualifications

• Minimum 3 years of experience repairing and maintaining heavy equipment.
• Post secondary education in a heavy equipment-related field is required.
• Red Seal Certification is preferred (if applicable).
• DZ license preferred; valid driver's license required.

Responsibilities

• Diagnose mechanical problems using Caterpillar testing equipment and apply strong technical skills.
• Perform field service on Caterpillar equipment at customer sites in a timely manner.
• Maintain quality workmanship and build trusted customer relationships during on-site visits.

Skills

3+ years experience

Safety conscious

Customer service mindset

Education

Post secondary education in heavy equipment mechanics

Valid driver's licence (DZ preferred)

Tools

Caterpillar testing equipment

Job description

Toromont Cat is looking for a Field Service Technician, Heavy Equipment to go directly to customer sites in a Toromont Service truck and provide superior service and product expertise to maintain high standards that ensure repairs are completed in a timely manner with the utmost integrity.

Please note this is a 4x10 rotational shift

Pay Type

Full Time, Permanent

4 days x 10 hours

Compensation

$48.72 to $51.55

The listed wage is just one component of our total rewards package, and eligibility to additional premiums may be available.

As a Toromont Cat Field Service Technician, YOU will experience:

• Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
• Working for the best in class equipment dealer and with the premium Caterpillar brand
• Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
• Competitive total rewards including: wages, benefits, and premiums (as eligible)
• An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

• Possess a strong work ethic and a positive attitude to get the job done right and on time.
• Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Culture
• Diagnose mechanical problems using Caterpillar testing equipment and leveraging top tier technical skills
• Maintain quality workmanship to repair Caterpillar equipment within the established time standards out in the field Maintain excellent communication and trusted customer relationships through regular on site visits

Must-haves for this role:

• Post Secondary education in a field related to heavy equipment mechanics, truck and coach mechanics, diesel engine mechanics or a related field
• Minimum 3 years of working experience as a technician in the repair and maintenance of heavy equipment
• Red Seal Certification
• A valid Driver’s Licence (DZ Licence preferred)

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.