Field Service Team Lead – Lean Six Sigma

Motion Industries (MOT); Calgary; On-site; CAD 90,000 - 120,000; Full time

Job summary

Motion Industries is seeking a Field Service Supervisor to lead a field service team of technicians, oversee training, certification, and performance to meet customer expectations. You will participate in hiring decisions, scheduling, and ensuring compliance with SOPs and Lean Six Sigma practices.

The role emphasizes strong interpersonal and problem-solving skills, plus the ability to work in the field and maintain a positive, proactive work ethic in a dynamic environment.

Qualifications

• Requires an associate's degree and 5+ years of related experience.

Responsibilities

• Oversees field service technicians to ensure work is performed effectively.
• Schedules service jobs and assigns personnel to specific jobs and duties.
• Ensures technicians have proper training and certifications for the job.
• Monitors adherence to SOPs, KPIs and Lean Six Sigma programs.

Skills

Team leadership

Interpersonal skills

Problem solving

Communication skills

Calm under pressure

Driving record

Education

Associate's degree

Job description

Motion Industries is seeking a Field Service Supervisor to lead a field service team of technicians, oversee training, certification, and performance to meet customer expectations. You will participate in hiring decisions, scheduling, and ensuring compliance with SOPs and Lean Six Sigma practices.

The role emphasizes strong interpersonal and problem-solving skills, plus the ability to work in the field and maintain a positive, proactive work ethic in a dynamic environment.