Field Service Supervisor

itec group Inc.; Mississauga; On-site; CAD 85,000 - 100,000; Full time

Job summary

An established industry player is seeking a Field Service Supervisor to lead a skilled team in servicing heavy industrial equipment. This high-impact role involves overseeing installations, maintenance, and repairs while ensuring safety and customer satisfaction. The ideal candidate will have significant experience in field service and a strong technical background. Join a dynamic environment where your leadership will drive operational excellence and enhance client relationships. This is a fantastic opportunity to elevate your career and make a tangible impact in a vital sector.

Qualifications

• 5+ years in field service or maintenance roles with heavy industrial equipment.
• 2+ years of leadership or supervisory experience required.
• Strong understanding of hydraulic, mechanical, and electrical systems.

Responsibilities

• Supervise field service technicians and manage service schedules.
• Conduct site visits for safety compliance and troubleshoot issues.
• Maintain service records and collaborate with internal teams.

Skills

Field Service Management

Problem Solving

Communication Skills

Organizational Skills

Education

High School Diploma

Technical Certification

Tools

Service Tracking Software

Field Service Management Tools

Job description

2 weeks ago Be among the first 25 applicants

Direct message the job poster from itec group Inc.

I work with engineers to find the right fit for their next career move.

We’re excited to share an opportunity for an existing vacancy as a Field Service Supervisor.

Take your leadership and technical expertise to the next level in a high-impact role that keeps critical operations moving. As the Field Service Supervisor, you'll lead a skilled team responsible for servicing and maintaining heavy industrial equipment across multiple sites—ensuring uptime, safety, and customer satisfaction.

Daily responsibilities may include but are not limited to:

• Supervise and support field service technicians performing installation, maintenance, and repairs on heavy industrial equipment
• Coordinate service schedules, dispatch, and site readiness with internal teams and clients
• Provide hands-on technical guidance and ensure quality of work meets company and industry standards
• Conduct site visits to ensure safety compliance and troubleshoot escalated issues
• Maintain accurate service records, reports, and equipment documentation
• Manage parts inventory, tools, and service vehicle readiness
• Collaborate with engineering, sales, and operations to meet client expectations and project timelines

Mandatory Requirements:

• 5+ years of experience in field service or maintenance roles with heavy industrial equipment
• 2+ years of leadership or supervisory experience
• Strong understanding of hydraulic, mechanical, and electrical systems
• Valid driver’s license and willingness to travel to job sites
• Excellent problem-solving, communication, and organizational skills

Preferred Requirements:

• Experience with customer relationship management in a service environment
• Familiarity with service tracking software or field service management tools
• Strong health & safety awareness and experience enforcing safety protocols

Salary Range: $85,000 - $100,000 + travel bonuses

If you are interested in learning more about the Field Service Supervisor job opportunity please submit your updated resume to [e-mail]

We are recruitment industry leaders committed to quality service, integrity, respect and equal opportunity. We pride ourselves on a personalized recruitment process driven by experienced professionals. We do not use AI in our recruitment decisions; each candidate is evaluated based on their unique experience, skills, and fit for the role. Accommodations are available to all applicants upon request throughout our recruitment process.

Please contact us at [e-mail] or 1-877-682-8889 x223 if you require accommodation. We will work with all applicants to accommodate their accessibility needs. By applying for this position you are consenting to receive electronic messages related to the consideration of employment through itec group and its clients. Should you wish to stop receiving electronic communications at any time, simply let us know at [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Manufacturing

• Industries

  Machinery Manufacturing

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