Business Services Team Manager

Canonical; Mississauga; Remote; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Business Services Team Manager to lead logistics, event planning, and administration in a dynamic tech environment. This role requires exceptional leadership, coordination, and decision-making skills to manage large-scale events and operational costs effectively. The ideal candidate will thrive in a multicultural setting and possess a strong work ethic, ensuring fairness and transparency in all processes. Join a forward-thinking company that values diversity and offers opportunities for professional growth and development.

Benefits

Annual Learning and Development Budget of USD 2,000

Biannual In-Person Team Sprints

Holiday Leave

Maternity and Paternity Leave

Employee Assistance Programme

Travel Opportunities for Company Events

Qualifications

• Strong leadership and management skills in a multicultural environment.
• Ability to coordinate large-scale events and manage logistics effectively.

Responsibilities

• Oversee travel procurement and logistics for global events.
• Manage expense reviews and ensure policy compliance.

Skills

Leadership

Event Planning

Budget Management

Interpersonal Skills

Decision-Making

Education

Undergraduate Degree in Technical or Business Field

Exceptional Academic Record

Job description

Join to apply for the Business Services Team Manager role at Canonical.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include top public cloud and silicon providers, and industry leaders across sectors. With over 1200 colleagues in more than 80 countries and few roles based in offices, we are a founder-led, profitable, and growing company.

We are hiring a Business Services Team Manager to oversee travel, logistics, event planning, scheduling, expense policies, and administration. This executive role demands excellent coordination, planning, decision-making, budgeting, procurement, reporting, and management skills in a fast-paced tech environment.

The team manages large-scale company events involving travel for hundreds from 80+ countries, held quarterly. Responsibilities include travel procurement, logistics, visa handling, and safety management, requiring a rigorous, ethical approach. The team also reviews expense claims to ensure fairness and transparency, managing significant operational costs and tactical decisions. Additionally, they provide 'EA'-like services for company leaders, scheduling meetings, coordinating reports, approvals, and small projects.

Location: Worldwide, home-based, with exceptions where offices exist (London, Taipei, Beijing).

Leadership and accountability

This team impacts every department. Essential qualities include sound judgment, interpersonal skills, accountability, policy defense, and a strong work ethic. Participation in all company events is crucial for relationship building and operational success.

Team responsibilities include:

• Travel approvals, logistics, and operations
• Expense review according to policies
• Planning quarterly large-scale events
• Managing company offices for executive briefings and operations
• Implementing global duty of care, health, and safety programs

Candidate requirements

• Exceptional academic record from high school and university
• Undergraduate degree in technical or business field
• Proven drive and exceeding expectations
• Leadership and management skills
• Good judgment in financial, policy, and interpersonal matters
• Ability to operate in a multicultural, global organization
• Excellent interpersonal skills, curiosity, flexibility
• Responsibility, accountability, self-awareness
• Result-oriented with personal drive
• Willingness to travel up to four times a year for events up to two weeks

Additional desirable skills:

• Travel industry experience
• Project and event management experience
• Business and corporate administration experience

What we offer

Compensation is based on location, experience, and performance, with annual reviews and performance bonuses. Benefits include:

• Distributed work environment with biannual in-person team sprints
• USD 2,000 annual learning and development budget
• Annual compensation review and recognition rewards
• Holiday, maternity, paternity leave
• Employee Assistance Programme
• Travel opportunities and upgrades for company events

About Canonical

Canonical pioneers in open source, publishing Ubuntu, a key platform for AI, IoT, and cloud technologies. We recruit globally, uphold high standards, and have been remote-first since 2004. Working here challenges you to think differently, learn new skills, and excel.

Canonical is an equal opportunity employer, valuing diversity and inclusion.

Job details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Business Development and Sales
• Industry: Software Development