Client Service Supervisor (Toronto Therapy) (2025-2008)

Closing the Gap Healthcare; Toronto; On-site; CAD 60,000 - 90,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Client Service Supervisor to lead a dynamic team in Toronto. This pivotal role involves managing daily operations, ensuring exceptional client service, and fostering strong relationships within the community. If you are passionate about healthcare and thrive in a leadership position, this opportunity offers a competitive compensation package, comprehensive benefits, and a culture of recognition. Join a forward-thinking organization committed to high-quality care and professional development.

Benefits

Comprehensive health and dental benefits

Mental health support

Group RRSP matching

Opportunities for learning and career development

Culture of recognition and appreciation

Qualifications

• Must be a regulated healthcare professional with supervisory experience.
• Energetic and adaptable to a dynamic environment.

Responsibilities

• Manage daily services provided by the healthcare team.
• Resolve client and funder concerns effectively.

Skills

Leadership experience in healthcare

Excellent communication skills

Organizational skills

Ability to build relationships

Experience in a unionized environment

Education

Active membership in relevant regulatory college

Job description

Client Service Supervisor (Toronto Therapy) (2025-2008)

Join to apply for the Client Service Supervisor (Toronto Therapy) (2025-2008) role at Closing the Gap Healthcare.

Closing the Gap Healthcare (CTG) is dedicated to providing Canadians with the highest level of care across a wide range of home and community settings.

We are seeking a dedicated and experienced Client Services Supervisor to oversee and manage a large team of healthcare professionals across various disciplines in Toronto.

The ideal candidate will have supervisory or leadership experience in healthcare and be a regulated healthcare professional. The Client Services Supervisor will be responsible for ensuring efficient operations, resolving client and funder concerns, and identifying potential growth opportunities.

If you thrive on leading a team, solving problems creatively, and have a passion for delivering excellent client service, we'd love to hear from you!

What You Will Be Doing

• Managing and coordinating the daily services provided by your team to the community.
• Taking initiative and being a self-starter.
• Working well within a team and independently.
• Providing solution-focused, excellent customer service.
• Building and maintaining strong relationships.

Skills Needed For Success

• Active membership in the relevant regulatory college, in good standing.
• Previous leadership or quality management experience in healthcare.
• Energetic, enthusiastic, and adaptable to a dynamic environment.
• Comfortable with complex cases and clients.
• Highly organized with multitasking skills.
• Excellent written and verbal communication skills.
• Ability to build relationships with stakeholders.
• Experience in a unionized environment is an asset.

What You Can Expect

• Competitive total compensation package.
• Comprehensive health and dental benefits, including mental health support.
• Group RRSP matching.
• Opportunities for learning and career development.
• A culture of recognition and appreciation.

Who We Are

Closing the Gap Healthcare (CTG) is a Canadian-owned, award-winning, fully accredited, and publicly funded organization committed to providing high-quality care across various settings, guided by ethics, compassion, and high standards.

The Not So Fine Print

We welcome applicants eligible to work in Canada who meet the essential requirements. Accommodation is provided throughout the recruitment process as per the CTG Accessibility policy.

We encourage vaccination against COVID-19 and Influenza to ensure a safe environment for all team members and clients. For accommodations related to illness or disability, contact Human Resources at [e-mail].

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Other
• Job function: Other
• Industry: Hospitals and Health Care