Field Service Representative I

Canadian Blood Services; Brampton; On-site; CAD 54,000 - 74,000; Full time

Benefits offered by this job

3 weeks vacation

Health, dental and vision benefits

Premiums paid per collective agreement

Defined benefit pension plan

Employee discounts

Wellness program

Professional resources

Job summary

Canadian Blood Services is seeking a Regular full-time Field Service Representative I in Brampton to support the Equipment & Automation team. You will handle installations, maintenance, and repairs of site equipment while coordinating internal/external resources and maintaining asset records.

The role requires Biomedical Electronics Technology education, safety knowledge, and strong communication with customers. Travel and lifting up to 50 lbs are expected.

Qualifications

• Secondary education in Biomedical Electronics Technology or related field.
• Knowledge of biomedical safety and electrical safety codes is an asset.
• Up to 2 years' experience in health-related operations or regulated environments.
• Solid communication and interpersonal skills for internal/external customers.

Responsibilities

• Installations, maintenance and repairs of site equipment.
• Coordinate internal and external resources to implement the equipment program.
• Propose program and process improvements to the direct Supervisor.
• Maintain computerized asset management records and training documentation.
• Maintain equipment, parts inventory and test equipment database; perform ad hoc maintenance.

Skills

Customer service

Communication

Interpersonal skills

Education

Secondary education in Biomedical Electronics Technology

Job description

Employment status: Regular full-time

Classification: LT OPSEU 200

Salary/Rate of pay: $30.49

Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About the role

Canadian Blood Services is looking for a Regular full-time Field Service Representative I to join our dynamic Equipment & Automation Brampton team.

TheEquipment & Automation team is responsible for supporting Canadian Blood Services by providing technical support in various aspects of biomedical engineering. In this role, you will be responsible for installations, maintenance, and repairs of all site equipment.

• Leveraging your excellent customer service skills, you will assist with the coordination of internal and external resources as necessary to implement the equipment program.
• Drawing on your passion for change, you will propose program and process improvement recommendations to the direct Supervisor.
• Utilizing your technical and computer skills, you will maintain computerized asset management database records and personal training documentation.
• You will maintain the equipment, parts inventory and test equipment assed management database as well as perform ad hoc demand maintenance and repairs as directed.

Desired education and skills

• Completion of secondary education in Biomedical Electronics Technology (required) or a related Electronics, Electrical or Mechanical Technology field at the technician or technologist level.
• Knowledge of biomedical safety and electrical safety codes and their application is an asset.
• Up to 2 years' experience working in the operations of a health-related organization and/or regulated environment.
• Solid Communication and interpersonal skills to deal effectively with internal and external customers.

What we offer you

• 3 week's vacation
• Comprehensive group health, dental and vision benefits for you and your family.
• Premiums paid according to the collective agreement.
• Defined benefitpension plan.
• Employee discounts, wellness program, professional resources.

What you can expect

• Shift/hours - Monday to Friday, day shift
• Travel requirements - travel will be required to attend mobile events, and transportation will be provided by Canadian Blood Services.
• Physical requirements -ability to lift weight up to 50lbs.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

Applicants who require accommodation should discuss their needs with us.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add [e-mail] and [e-mail] to your safe senders list.