Field Service Manager (Full Time) Edmonton, AB

Linde; Edmonton; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading company in cryogenic and CO2 equipment is seeking a skilled manager to oversee operations and ensure safety compliance across Western Canada. The role involves project management, team leadership, and financial oversight to achieve operational excellence. Candidates should have a relevant degree and significant management experience in a related industry. Excellent communication and analytical skills are essential for success in this dynamic environment.

Qualifications

• 3+ years of management experience in a relevant industry.
• Minimum 3 years in a project management role.

Responsibilities

• Responsible for the safe operation of Field Services Technicians.
• Manage technician hiring, training, and compliance.
• Oversee project planning and resource allocation.

Skills

Time Management

Collaboration

Analytical Skills

Problem Solving

Communication

Education

University degree/diploma in Construction Management

Tools

Microsoft Office 365

Microsoft Project

Job description

Primary Purpose

This position is responsible for the safe operation, installation & Maintenance of bulk cryogenic and CO2 equipment located at Linde’s Customer locations throughout Western Canada (Vancouver, BC to Thunder Bay, ON).

Key Accountabilities

• Responsible for the safe operation of the Field Services Technicians and Coordinators, located throughout the Region. Leading regular safety meetings and conducting training and job observations of all employees
• Promote a safety culture to help achieve 0 injuries & accidents for the Customer Service Team
• Overseeing and managing the Region’s technician hiring, training and compliance.
• Responsible for project planning and resource allocation, working with remote teams and personnel.
• Financial responsibility for the project margin ensuring accurate forecasting and reporting on actual revenue for each project and overall costs of the Region.
• Responsible for ensuring budget targets are met for the region.
• Work with sales personal on pre-sales tasks towards a successful contractual agreement.
• Develops mechanisms for tracking project progress and reporting to stakeholders.
• Work with management and clients to define and assess needs and recommend the appropriate service, including making site visits as required.
• Attends client project meetings as required
• Develop relationships with customers to promote sales and ensure compliance for billable CS related activities
• Manage project tasks with maintenance tasks to ensure smooth running of day-to-day activities.
• Ensure preventative maintenance is prioritized to achieve compliance targets
• Owner of productivity projects to reduce overall costs for the Customer Service operation

All employees of Linde Canada Inc. are expected to follow Company and departmental safety policies, procedures and work practices at all times. Employees are also responsible for the completion of all safety training, as assigned. Employees with staff supervision and/or management responsibilities will ensure that assigned staff abide by the above, and actively identify, assess and correct safety hazards, as required.

Required Qualifications

Education

·University degree/diploma or equivalent experience in the field of Construction Management, Engineering. Or related degree combined with industry experience.

Experience

·Preferred 3+ years of experience in Management in a relevant industry/Customer Service/Sales.

·Minimum of 3 years’ experience in a related role with project management accountabilities.

·Knowledge of the financial methods and systems.

Knowledge / Skills / Abilities

• Excellent time management and work prioritization skills with an ability to effectively manage multiple high impact priorities.
• A proven ability to work collaboratively and effectively with diverse stakeholder groups.
• Proficient knowledge of construction methods, systems & materials. Keeps current on changing technology/methods and industry practices through continuous learning.
• Practical understanding of engineering drawings and tenders/RFP’s.
• Ability to understand and interpret contract documents, Shop drawings, and Specifications. Be familiar with subcontractors contract including scopes of work, exclusions, clauses, and limitations.
• Strong analytical, problem solving and critical thinking skills
• Ability to proficiently use e-mail, Microsoft Office 365 and Microsoft Project to communicate information effectively to management team, subcontractors and clients.
• Ability to instill Safety policies and implement procedures to ensure a safe workplace.
• Self-motivated, adaptable and good in teams.
• Professional, excellent verbal, written and presentation skills.