Field Service Manager (Full Time) - Edmonton, AB

Praxair; Edmonton; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading global industrial gases company seeks a Field Service Manager in Edmonton to oversee equipment operation and maintenance. The role involves managing technicians, ensuring safety compliance, and handling project planning. Ideal candidates will have a degree in Construction Management or Engineering, along with relevant management experience. Join a dynamic team committed to safety and efficiency.

Qualifications

• Preferred 3+ years of management experience in relevant industry.
• Minimum of 3 years in a role with project management accountabilities.

Responsibilities

• Responsible for safe operation and maintenance of equipment.
• Manage technician hiring, training, and compliance.
• Oversee project planning and resource allocation.

Skills

Time Management

Collaboration

Analytical Skills

Problem Solving

Communication

Education

University degree/diploma in Construction Management or Engineering

Tools

Microsoft Office 365

Microsoft Project

Job description

Linde is a leading global industrial gases and engineering company with 2023 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet.

The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing and primary metals. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions.

For more information about the company and its products and services, please visit www.linde.com.

At Linde, every day is an opportunity: an opportunity to learn, to grow, to share success and to contribute to one of the world’s leading industrial gas and engineering companies. Seize the opportunity: take your next step with us and join our team.

Field Service Manager (Full Time) - Edmonton, AB

Primary Purpose

This position is responsible for the safe operation, installation & Maintenance of bulk cryogenic and CO2 equipment located at Linde’s Customer’s locations throughout Western Canada (Vancouver, BC to Thunder Bay, ON).

Key Accountabilities

• Responsible for the safe operation of the Field Services Technicians and Coordinators, located throughout the Region. Leading regular safety meetings and conducting training and job observations of all employees
• Promote a safety culture to help achieve 0 injuries & accidents for the Customer Service Team
• Overseeing and managing the Region’s technician hiring, training and compliance.
• Responsible for project planning and resource allocation, working with remote teams and personnel.
• Financial responsibility for the project margin ensuring accurate forecasting and reporting on actual revenue for each project and overall costs of the Region.
• Responsible for ensuring budget targets are met for Opex and Capex plans.
• Work with sales personal on pre-sales tasks towards a successful contractual agreement.
• Develops mechanisms for tracking project progress and reporting to stakeholders.
• Work with management and clients to define and assess needs and recommend the appropriate service, including making site visits as required.
• Attends client project meetings as required
• Develop relationships with customers to promote sales and ensure compliance for billable CS related activities
• Manage project tasks with maintenance tasks to ensure smooth running of day-to-day activities.
• Ensure preventative maintenance is prioritized to achieve compliance targets
• Owner of productivity projects to reduce overall costs for the Customer Service operation

Required Qualifications

Education

• University degree/diploma or equivalent experience in the field of Construction Management, Engineering. Or related degree combined with industry experience.

Experience

• Preferred 3+ years of experience in Management in a relevant industry/Customer Service/Sales.
• Minimum of 3 years’ experience in a related role with project management accountabilities.
• Knowledge of the financial methods and systems.

Knowledge / Skills / Abilities

• Excellent time management and work prioritization skills with an ability to effectively manage multiple high impact priorities.
• A proven ability to work collaboratively and effectively with diverse stakeholder groups.
• Proficient knowledge of construction methods, systems & materials. Keeps current on changing technology/methods and industry practices through continuous learning.
• Practical understanding of engineering drawings and tenders/RFP’s.
• Ability to understand and interpret contract documents, Shop drawings, and Specifications. Be familiar with subcontractors contract including scopes of work, exclusions, clauses, and limitations.
• Strong analytical, problem solving and critical thinking skills
• Ability to proficiently use e-mail, Microsoft Office 365 and Microsoft Project to communicate information effectively to management team, subcontractors and clients.
• Ability to instill Safety policies and implement procedures to ensure a safe workplace.
• Self-motivated, adaptable and good in teams.
• Professional, excellent verbal, written and presentation skills.

Linde has an extensive background check process which may include but is not limited to, a criminal background review, pre-employment medical, driver’s license and abstract review, and may also include reference checks, employment and education verification.

Linde Canada Inc. is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs.

We are committed to employment equity for women, aboriginal people, visible minorities, and persons with disabilities. Interested candidates from these groups are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.