Support Services Manager - Food & EVS Healthcare

Aramark; Edmonton; On-site; CAD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Support Services Manager to oversee food and facilities operations in a Healthcare Facility. This role is pivotal in ensuring compliance with safety standards and enhancing client relations. The ideal candidate will bring over 5 years of progressive management experience, a strong grasp of budget management, and exceptional leadership skills. Join a team that values innovation and community impact, and take the next step in your career where your contributions will make a difference in the lives of many.

Qualifications

• 5+ years of experience managing operations with financial responsibility.
• Proficient in menu management and budget balancing.

Responsibilities

• Manage food and facilities contract, ensuring compliance with standards.
• Develop operational forecasts and manage performance of supervisors.

Skills

Food Services Management

Housekeeping Management

Budget Management

Client Relations

Communication Skills

Education

Bachelor's Degree in a relevant field

Diploma in a relevant field

Tools

Excel

Word

Outlook

Job description

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Title: Support Services Manager - Food & EVS Healthcare

Requisition #: 579244

Location: Edmonton, AB, CA, T5L 0Y8

Career Area: Professional & Management

About Aramark

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection, and careers all around the world.

You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions, and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.

Job Description

Aramark Canada is looking for a Support Services Manager with experience in Food Services, Housekeeping, Laundry, and Maintenance Services for an opportunity to service a Healthcare Facility in the Edmonton area.

Reporting to the General Manager, the Support Services Manager is responsible for the food and facilities contract at the site, including its financial accountability and compliance with standards established by Aramark, regulatory agencies, and the client. Responsibilities include but are not limited to:

Job Responsibilities

• Establishes and maintains effective working relationships with other departments to provide a unified food service experience for residents, visitors, and employees.
• Ensures compliance with food safety, sanitation, and overall workplace safety standards.
• Interacts with Client Management and maintains effective client and customer relations at all levels of the client organization, including conducting rounding. Identifies Aramark service expansion opportunities.
• Provides overall direction and manages performance for all Supervisors and front-line employees, ensuring employee development, engagement, and compliance with human resource policies and standards.
• Directs, staffs, and trains food service department regarding food presentation, quality, cost control, and cash handling.
• Develops operational component forecasts and can explain variances. Responsible for component's accounting functions.
• Responsible for ordering, inventory, menu development, and production planning.
• Maintains and verifies employee work schedules through web-based payroll tracking systems.
• Assists Food Service Supervisor in ordering, inventory, menu development, and production planning.
• Monitors and verifies accounting documentation through web-based systems.
• Follows union seniority/scheduling standards and policies.
• Follows financial projections.
• Develops and maintains a strong leadership team.

Qualifications

• Bachelor's Degree or Diploma in a relevant field.
• Basic Housekeeping experience or full EVS experience as an asset.
• Menu management, balancing a budget, and working within assigned operational costs/budget.
• Minimum of 5+ years of progressive experience managing operations with financial and operational responsibility for sites/departments.
• Computer proficiency with Excel, Word, and Outlook.
• Effective verbal and written communication skills with clients, customers, and support staff.
• P&L accountability and/or contract-managed service experience is desirable.
• Management and leadership skills, with the ability to handle confidential employee, client, and company information.
• Mandatory background check process for all qualified candidates.

Education

Bachelor's degree preferred with a minimum of 5 years experience.

Accommodation Statement

Accommodations for job applicants with disabilities are available upon request.