Field Security Supervisor

Securitas Canada; Toronto; On-site; CAD 28,000 - 29,000; Full time

Job summary

Securitas Canada is seeking a Field Security Supervisor to manage and optimize schedules across Toronto and York Region sites. You will match guards to posts, coordinate with district managers, and ensure consistent coverage for diverse client needs.

The role requires a valid G licence, clean driving record, and strong communication and customer-service skills. This is a full-time position with standard 40-hour weeks and occasional overtime during payroll days.

Qualifications

• Highschool or College Diploma.
• Minimum of two years related experience in security scheduling.
• Detail oriented.
• Clean driving abstract.
• G Class Drivers Licence.
• Solid customer service and results orientation.
• Proficient in MS Word, Excel, and email.

Responsibilities

• Coordinate daily schedules and assignments of supervisory staff.
• Maintain site coverage; respond to emergencies, call-offs and absences.
• Ensure health and safety of guards in the GTA and liaise with district management.

Skills

Scheduling

Communication

Customer service

Timekeeping

Attention to detail

Education

Highschool or College Diploma

Tools

MS Word

Excel

Job description

Securitas Canada Limited is one of Canada's largest providers of security services and a leader within our industry. Over 8,000 employees provide security services to thousands of public and private customers, large and small, across all sectors and verticals. Securitas is the second largest provider of security services globally. We have business operations in 45 markets and capabilities spanning from guarding to tech-enables security. We provide Integrated Guarding, Remote Guarding, Mobile Guarding, Onsite Guarding, Investigative Services and Technology Services.

Overview:

As a Field Security Supervisor (Monday to Friday) for some Toronto and York Region sites for two district managers, you will be responsible for independently managing, establishing, maintaining, and reviewing work schedules. You would match available guards to posts, notify employees of schedules and changes and control costs through the implementation of effective scheduling strategies. You would do site inspections twice a week using a company vehicle for travel. Candidates must have a G licence and be able to provide a clean drivers abstract. This position is for a full-time permanent.

Hours of Work:

Rotational (40 hours per week) with occasional overtime during payroll days.

Salary:

$20.50/hr

Key Job Duties:

• Communicate and consult with District Management, Supervisors, Security Guards across Greater Toronto Area (GTA) and York Region for your specific sites to provide support for various operational issues.
• Always maintains site coverage; tracks requests for time off including vacation and personal leave requests to ensure site coverage; responds to emergency situations, call- offs, and absences to ensure that client sites have coverage; acts as call in center for remote posts.
• Function as first point of contact for inquiries, provide resolutions, as well as confirming the health & Safety of Security guards in the GTA.
• Escalate issues as appropriate, including unsafe working conditions.
• Prompt and accurate data entry for applications such as WFM for accurate timekeeping, payroll, and billing data
• Maintains current knowledge of site contracts and requirements of Security Guard training, availability and time worked.
• Coordinates the daily schedules and assignments of supervisory staff, briefs supervisors on changes to post schedules and new Security Guard schedules when required.
• Advises management of openings as they occur; matches Security Guards with site requirements and qualifications.

Requirements:

• Highschool or College Diploma
• Minimum of one 2 years of related experience in the security industry as a Mobile Supervisor or Field Supervisor with experience in scheduling.
• Detail oriented.
• Clean driving abstract.
• G Class Drivers Licence.
• Solid customer service skills and results orientation
• Effective communication and people skills
• Strong customer service and results orientation
• Proficient in use of various software applications including MS Word, Excel, and email.

Securitas Canada celebrates diversity, and we welcome and encourage applications from the four designated groups: namely women, aboriginal people, visibleminoritiesand persons with disabilities. Accommodations are available for applicants with disabilities throughout the recruitment process. We value diversity and inclusion and encourage all qualified people to apply.

Securitas Canada does not ask for money or bank account or other sensitive financial information upfront or within job ads, including public job boards during the application process

Further Information about the Company: www.securitas.ca