Field Security Supervisor

Securitas Security Services USA, Inc.; Toronto; On-site; CAD 23,000 - 33,000; Full time

Job summary

Securitas Canada is seeking a Field Security Supervisor for the Greater Toronto Area and York Region. The role involves independently managing, establishing, and reviewing work schedules for guards across multiple sites.

You will ensure site coverage, communicate with district managers, and control costs through scheduling strategies. Typical hours are 40 per week with a Monday to Friday schedule and occasional overtime during payroll days.

Qualifications

• Highschool or College Diploma required.
• Strong attention to detail and accuracy in scheduling and documentation.
• Proficient with MS Word, Excel, and email.
• Valid G Class Driver's Licence and a clean driving abstract.

Responsibilities

• Match guards to posts and manage schedules for GTA and York Region sites.
• Maintain site coverage and respond to emergencies, call-offs, and absences.
• Coordinate daily supervisory staff schedules and brief on changes to posts.
• Ensure timely data entry for timekeeping, payroll, and billing.

Skills

Detail oriented

Clean driving abstract

G Class Drivers Licence

Customer service

Communication

Time management

Education

Highschool or College Diploma

Tools

MS Word

Excel

Email

Job description

Overview

As a Field Security Supervisor (Monday to Friday) for some Toronto and York Region sites for two district managers, you will be responsible for independently managing, establishing, maintaining, and reviewing work schedules. You would match available guards to posts, notify employees of schedules and changes and control costs through the implementation of effective scheduling strategies. You would do site inspections twice a week using a company vehicle for travel. Candidates must have a G licence and be able to provide a clean drivers abstract.

This position is for a full-time permanent.

Hours of Work: Rotational (40 hours per week) with occasional overtime during payroll days.

Salary: $20.50/hr

Key Job Duties

• Communicate and consult with District Management, Supervisors, Security Guards across Greater Toronto Area (GTA) and York Region for your specific sites to provide support for various operational issues.
• Always maintains site coverage; tracks requests for time off including vacation and personal leave requests to ensure site coverage; responds to emergency situations, call- offs, and absences to ensure that client sites have coverage; acts as call in center for remote posts.
• Function as first point of contact for inquiries, provide resolutions, as well as confirming the health & Safety of Security guards in the GTA.
• Escalate issues as appropriate, including unsafe working conditions.
• Prompt and accurate data entry for applications such as WFM for accurate timekeeping, payroll, and billing data
• Maintains current knowledge of site contracts and requirements of Security Guard training, availability and time worked.
• Coordinates the daily schedules and assignments of supervisory staff, briefs supervisors on changes to post schedules and new Security Guard schedules when required.
• Advises management of openings as they occur; matches Security Guards with site requirements and qualifications.

Requirements

• Highschool or College Diploma
• Minimum of one 2 years of related experience in the security industry as a Mobile Supervisor or Field Supervisor with experience in scheduling.
• Detail oriented.
• Clean driving abstract.
• G Class Drivers Licence.
• Solid customer service skills and results orientation
• Effective communication and people skills
• Strong customer service and results orientation
• Proficient in use of various software applications including MS Word, Excel, and email.

_Securitas Canada celebrates diversity, and we welcome and encourage applications from the four designated groups: namely women, aboriginal people, visible minorities and persons with disabilities_ Accommodations are available for applicants with disabilities throughout the recruitment process. We value diversity and inclusion and encourage all qualified people to apply.

**Thank you to all that apply. Those selected for an interview will be contacted.**

Securitas Canada does not ask for money or bank account or other sensitive financial information upfront or within job ads, including public job boards during the application process

Further Information about the Company: www.securitas.ca

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Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.