Field Sales Pro – Hardware Growth & Success

Central Network Retail Group, LLC (CNRG); Smithers; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

commission-based salary

Extended health and dental care

an employee assistance program

life insurance

paid time off

an RPP match

Job summary

Orgill Canada seeks a field-based Customer Success Specialist to deepen relationships with existing partners and recruit new ones, spending 90% of time in the field across Bulkley-Nechako-Kitimat. You will tailor Orgill's programs to each customer, including inventory management, pricing, store design, and e-commerce.

Travel is required to support customers and participate in Dealer Markets. You will maintain industry knowledge and develop strategic action plans to drive growth and success.

Qualifications

• Experience in wholesale or retail hardware industry.
• Ability to travel extensively.
• Valid driver’s license with clean record.
• Self-driven and customer-focused.

Responsibilities

• Champion customer success by introducing Orgill's programs beyond Smart Start, including inventory management, retail pricing strategies, store layout and design services, and cutting-edge e-commerce solutions.
• Build customer loyalty by identifying opportunities to enhance their success, using Orgill's program offerings to meet evolving needs.
• Expand our customer base with customized sales proposals that highlight how Orgill's programs can propel their business forward.
• Be a visible and proactive presence at Orgill Dealer Markets, optimizing every interaction to reinforce our commitment to customer success.
• Maintain up-to-date industry and product knowledge, positioning yourself as a go-to advisor dedicated to our customers' growth and success.
• Devise and implement targeted action plans, focusing on significant sales activities and strategic visits that prioritize customer needs and success.
• Keep meticulous records of customer interactions, ensuring you're always prepared to offer targeted support and solutions.

Skills

Google Suite

Salesforce

MS Office

Communication skills

Job description

Orgill Canada seeks a field-based Customer Success Specialist to deepen relationships with existing partners and recruit new ones, spending 90% of time in the field across Bulkley-Nechako-Kitimat. You will tailor Orgill's programs to each customer, including inventory management, pricing, store design, and e-commerce.

Travel is required to support customers and participate in Dealer Markets. You will maintain industry knowledge and develop strategic action plans to drive growth and success.