Field Parts & Service Sales Representative

Brandt Group of Companies; Saskatoon; On-site; CAD 52,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

On-the-job training

Advancement opportunities

Benefits coverage

RRSP & pension

Job summary

Brandt Group of Companies is seeking an Outside Parts & Service Representative for our Saskatoon Material Handling division. This outside sales role promotes and sells parts and services, while providing after-sales support to new and existing customers.

The successful candidate will develop strong customer relationships, travel within the territory, and collaborate with Parts & Service teams to improve profitability and performance.

Qualifications

• 2–3 years of sales experience in a similar role, or in a Parts or Service Department.
• Journeyman ticket/Red Seal in Parts or Service is considered an asset.
• Valid Driver’s License and clean driving record will be required.
• Exemplary customer service skills.
• Knowledge of construction and forestry parts, operations, and industry.
• Demonstrates a positive and professional attitude toward internal and external situations.
• Strong time management skills with the ability to meet tight deadlines.
• Ability to work independently and as part of a team.
• Ability to work flexible hours.
• Requires travel within assigned territories with potential to return home most nights.

Responsibilities

• Develop and maintain strong relationships with new and existing customers with the goal of increasing sales and customer satisfaction.
• Assist the Parts & Service departments to increase profitability and performance.
• Regularly prospect and cold call new accounts to discuss new promotions and programs.
• Implement yearly territory plan including a customer target list to maximize sales potential.
• Visit customers in Area of Responsibility (AOR); a minimum of 1 visit per month.
• Keep customers current on new products and services.
• Develop prospective customers with a goal of 2 per month.
• Follow-up with customers on unit and machine performance.
• Maintain and utilize the database records related to each customer including sales meetings, opportunities, quotes, notes, and any other documentation as required.
• Work cooperatively with management to meet and maximize budget goals and expand customer base by presenting and implementing new marketing strategies.
• Gather competitive product and pricing information and supply to management.
• Participate in all required training and development opportunities.
• Follow up on customer concerns and communicate effectively to the appropriate Management Team.
• Maintain cleanliness, scheduled maintenance, and inventory for the company vehicle.
• Other duties as assigned

Education

Journeyman ticket/Red Seal in Parts or Service

Job description

Brandt Group of Companies is seeking an Outside Parts & Service Representative for our Saskatoon Material Handling division. This outside sales role promotes and sells parts and services, while providing after-sales support to new and existing customers.

The successful candidate will develop strong customer relationships, travel within the territory, and collaborate with Parts & Service teams to improve profitability and performance.